us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Frank Maestas
I recently had a fraudulent charge on…

I recently had a fraudulent charge on my account the square team helped me with this problem and resolved this issue very quickly.

5
Date of experience: May 30, 2024
Hot Biddy's
Fees are a bit outrageous

Fees are a bit outrageous, lots of outages but otherwise it’s fine.

4
Date of experience: May 30, 2024
Body Balance Therapeutic Massa
Timely deposits

5
Date of experience: May 30, 2024
Mandys Mobile Foods
Many payment options, reliable deposits, but some minute issues with customer service

Square takes so many forms of payment, which I love. It deposits money timely. The fees are fair. The contactless chip reader with stand is great! The reports are almost perfect for my needs. However, after about 6 months of using Square, I started having connectivity issues with my card reader. It constantly disconnects and the only way I've found to reconnect it is to close and reopen the app. I've also had issues with it Square not staying connected, which switches over to offline payments which is risky, so I monitor my transactions closely. I also tried calling Square about the reader disconnecting a few months ago and wasn't able to call, only chat, so what would have been a 10 minute phone call turned into a 45 minute chat. I was disappointed in that. So with those issues I knocked one star off. I'm sure Square is better than most, so as of now, I'm staying with them unless someone can really beat the rates and offer phone customer service 24/7.

4
Date of experience: May 30, 2024
Curlyvita
I was helped by Paul who guided me to…

I was helped by Paul who guided me to answering my question about adding links or buttons to the home page title or photo. Great customer service from Paul. Hoping in the future Square allows for website links to be added to the title headings on the home page of our websites. Clicking on the photo and sharing links there can confuse new customers.

5
Date of experience: May 30, 2024
Capone Bear
Capone Bear Gang, caponebeargang.com

All though I find the interaction between Square, Weebly & Google very confusing on my Weebly website I can say the customer service I received to clear up my email issue was great. My email works perfectly now. Check out our crypto token. caponebeargang.com Thank you

5
Date of experience: May 30, 2024
K Ann
Premium Quality with Maximum Style

I have several jacket from Superdry and they exceed my expectations every time. Website: They easily guide you to the US website if you’re in the US. The website is easy to navigate and you can access the Outlet pieces as well. The filters and sorting tool make it easy to find items you’re looking for with the desired features you want. The sizing is accurate and they include the models size for reference. Checkout is simple and easy as well. If you need customer service the chat feature is available and if after hours they readily provide email addresses for your needs.Clothes: The quality is top notch. I have never purchased a jacket from Superdry and been disappointed in the quality. The craftsmanship exceeds my expectations every time. The fabric choices are rugged and easy to clean. They make pieces that are truly wearable for everyday use. I also appreciate the wide range of styles and colors. My jackets function well while also adding a stylish element to my outfit.Customer Service: I accidentally ordered the incorrect jacket one time and customer service responded promptly, within 24 hours, to assist me in my next steps. My order had dispatched already so they walked me through a return and it was very simple. As soon as the item was delivered I was able to simply print the return label, place it on the package and drop it off at a local FedEx. Their shipping has always been prompt and the quality for the price is unbeatable. I will always recommend Superdry.

5
Date of experience: May 30, 2024
Charlotte
One of my item was out of stock

One of my item was out of stock. Couldn’t have the option to chose something else.Shipping is expensive

2
Date of experience: May 30, 2024
Mathieu N
Great fit and experience!

Great fit, vibrant colors, fast delivery! Perfect

5
Date of experience: May 30, 2024
Wilson Martinez
Great company

Great company, it makes payments easy for the business and customers,.

5
Date of experience: May 29, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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