usajacket.com

4.2
4.2 Based on 200 reviews

USA Jacket is a one stop platform for all those who are looking to buy authentic leather garments that are inspired from Superheroes, Movies, TV Series and Celebrities. We promise to deliver Jackets as per your expectations in very reasonable price on ......

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Average Rating

4.2

/
5

200 Reviews

5 Star
73%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
17%

Filtered Reviews

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Review Time

Carlie Parker
The service was good and professional

The service was good and professional. It was just very unfortunate that they aren’t able to ship to my local post office which is a shame.

3
Date of experience: Sep 10, 2022
Demi Rogers
I absolutely love this jacket

I absolutely love this jacket. Its well made and comfortable! Highly recommend if you're looking for Thane's jacket.

5
Date of experience: Sep 10, 2022
Donna Walker
More than I expected

The jacket/vest is beautifully made. Very durable. Love the accents on the lapels. Ordering, receiving, billing all went smooth. Only problem is the jacket/vest smells horrific. It’s been hanging in the garage for over a week now, trying to air it out. Still smells horrible. Hoping the stench dissipate soon.

4
Date of experience: Sep 10, 2022
My jacket hasn't been delivered or even…

My jacket hasn't been delivered or even shipped. I have been waiting patiently only to receive no update whatsoever. I either want a refund or my jacket. This site was a scam and not worth the money.

2
Date of experience: Sep 10, 2022
matVD25
The returns are a hassle are bound up…

The returns are a hassle are bound up in the pre amazon days. SMDH

1
Date of experience: Sep 09, 2022
Chris
Great Jacket

Great Jacket. I love it!

5
Date of experience: Aug 17, 2022
Anderson Anderson
David Byrne "Big Suit" except it isn't!

I ordered a David Byrne "Big Suit" off the website for USAjacket.com and received a suit which had no resemblance to what was posted on their site, including the price. Listed at $ 119 with a $ 20 discount, I should have been billed $ 99. Instead, I was billed $ 159 less $ 20 for a total of $ 139, $ 40 more than advertised.The jacket would NEVER have passed as a David Byrne Big Suit. The pants were three inches too small, 29 instead of 32. When contacted, they said they would offer no refund. I contacted my credit card company and put the matter in their hands. I also returned the suit which USAJacket finally agreed to accept (but only after eleven email exchanges) including a promise to refund. HA! I had to send my proof of delivery to the credit card company. Just got the final word that USA Jackets has refused to issue any credit of any kind despite their errors, their trumped up prices, their misleading website images and despite their promises to refund if the jacket was returned.If anyone wants to see the "as promised" vs "as delivered" images, just let me know at j c stehli at g mail . com. Obviously no space in that.

1
Date of experience: Jun 04, 2022
Quentin Bell
FANTASTIC CUSTOMER SERVICE

FANTASTIC CUSTOMER SERVICE I was searching for Newt Scamander’s New Coat and came across this site. They were using stock images to sell the coat. Obviously I was very skeptical but I gave them a chance. I don’t regret ANYTHING. They were very friendly and answered every question and request I had. I asked if they could show me the finished coat before they shipped it so I could see what I would be getting and they sent me detailed photos of the coat and it was perfect. They were nice enough to tell me that if I didn’t like the final product, they’d refund me. When I received my coat I notice the design was printed on and not actually threaded wool but it photographs so well! You can’t even tell. Buy with confidence. USA Jacket is Legit!

5
Date of experience: Mar 30, 2022
Osric
Update to my previous review about this…

Update to my previous review about this company and my order for a John Dutton Jacket. I had spent weeks trying to get what I ordered without costing me any more money and gave them till January 28/22 to sort things out. When they ignored me I wrote a review. Feb 2/22 they came back and offered me a refund of $100.00 and said I could keep the useless jacket that they sent me. Even though I would still be out $55.00 I accepted their offer Feb 10/22. Interesting once they read the review they said they would only provide the $100 refund if I removed the review. So in essence US Jacket wanted to buy a good review for $100.00.Sorry cannot be bought and would highly recommend not to purchase from this company.

1
Date of experience: Mar 15, 2022
Poor Customer Service.

I purchased an Elder Maxon Battlecoat from this company. The order process was easy and my package arrived quickly. Problem is, it's a size too small and every attempt to contact them regarding an exchange has been ignored. The exchange form on their website generated no response. The chat function on their website only produces generic responses. And the "phone number" is a whatsapp link that doesn't get responded to at all and disconnects instantly if you try to call it. And the account I made for the purchase now won't let me log in.Update:USA Jacket has finally gotten in touch with me, and is now holding my exchange ransom unless I delete this review.

1
Date of experience: Feb 20, 2022

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Business Details

  • USA Jacket is a one stop platform for all those who are looking to buy authentic leather garments that are inspired from Superheroes, Movies, TV Series and Celebrities. We promise to deliver Jackets as per your expectations in very reasonable price on ...

  • email sales@usajacket.com
  • language https://www.usajacket.com

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