vacayswimwear.com.au

4.2
4.2 Based on 388 reviews

Founded in 2016 by two long-time friends, Vacay Swimwear emerged from a desire to address a significant gap in the swim and resort wear market. Inspired by the vibrant beaches of the European coastline, they recognised the need for holiday fashion that tr...

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Average Rating

4.2

/
5

388 Reviews

5 Star
74%
4 Star
5%
3 Star
2%
2 Star
4%
1 Star
16%

All Reviews

Filter Reviews

Review Time

Meredith Coleman
Fantastic shorts that my husband adores!

I bought some men's shorts for my husband, and he absolutely loves them. He wears them casually, not just for swimming. I then got the Terry Polo to match with the shorts, and he liked it so much that he decided to buy it in other colors as well. The product quality is excellent, and the ordering process was very straightforward.

5
Date of experience: Jan 14, 2026
Maxine Smith
Unacceptable Exchange Policy for an Online Store

It's hard to believe that for a store that operates solely online, customers are required to cover the costs of their own exchanges. Additionally, if an item is no longer on sale, you can't simply exchange it; you're forced to pay the price difference. This is very disappointing.

1
Date of experience: Dec 27, 2025
Henry N.
Great Product and Fast Service

5
Date of experience: Dec 27, 2025
Amadeus W.
Smooth Returns Experience

I bought a holiday gift for a family member that was too small. Their return policy allows for returns within 14 days of receiving the item. I emailed for store credit, even though I was 8 days past the deadline due to it being a Christmas gift. Thanks to their understanding and quick response, I was able to receive store credit. This was my first experience, and I’m very pleased with how it turned out and the efficiency of the service. Highly recommend!

5
Date of experience: Dec 26, 2025
Marta Parker
Extremely Satisfied Customer

I bought a Christmas gift for a family member that turned out to be too small. Their return policy allows returns within 14 days of receipt. I emailed to request store credit, even though I was 8 days late due to it being a holiday gift. Thanks to their understanding and quick response, I received store credit. This was my first purchase, and I am thrilled with the outcome and the efficiency of the service. Highly recommend!

5
Date of experience: Dec 26, 2025
Kayla
Exceptional Customer Support :)

The customer support was outstanding, especially the wonderful representative who assisted me! I had a return issue, and she made the process seamless. Her quick responses, even close to the holiday season, were greatly appreciated. The sizing does run small, but that is mentioned on the platform. Overall, excellent quality and beautiful swimwear. Thank you for your help!

5
Date of experience: Dec 23, 2025
Clover Wilson
THE Most Comfortable Swimwear

These are by far the best-fitting swimwear I own. They sit comfortably without digging in or having itchy tags, and they look stunning too. I can't wait to buy a second pair!

5
Date of experience: Dec 23, 2025
Carol Ann Reed
Disappointing Customer Support

The customer service was very disappointing. If you want to exchange for a different size, there's a $70 charge. The support email was not helpful at all.

1
Date of experience: Dec 22, 2025
Persis A.
FANTASTIC Customer Support

FANTASTIC customer support, especially from the lovely representative who helped me ensure my parcel arrived in time for the holidays! The sizing was on the smaller side, but the fit and design of the bikini I purchased are beautiful. Thank you for your assistance!

4
Date of experience: Dec 16, 2025
Bridget R.
Quick and Efficient Responses

Their responses to customer service emails were very prompt, providing effective and efficient solutions!

5
Date of experience: Dec 11, 2025

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Business Details

  • Founded in 2016 by two long-time friends, Vacay Swimwear emerged from a desire to address a significant gap in the swim and resort wear market. Inspired by the vibrant beaches of the European coastline, they recognised the need for holiday fashion that truly reflects individual personality. Vacay Swimwear is an Australian brand dedicated to creating exceptional swim and resort wear that seamlessly blends style and comfort. Our collections capture the spirit of the adventurous traveler, infused with the artisanal elegance and refinement of European fashion.See more

  • email customers@vacayswimwear.com.au
  • language https://vacayswimwear.com.au

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