vault.insurance

4.2
4.2 Based on 160 reviews

Vault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and p...

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Average Rating

4.2

/
5

160 Reviews

5 Star
76%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
19%

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Review Time

Annabeth Clark
Very responsive and efficient…

Very responsive and efficient processing of my claim - thank you again for your help!

5
Date of experience: Mar 21, 2023
Art Ross
The support and help with arranging…

The support and help with arranging repairs and the car rental was excellent and made the entire process easy. Also working around our schedule was very much appreciated.

5
Date of experience: Mar 21, 2023
Violette Patterson
Vault was very responsive in the way they handled our claim

Vault was very responsive in the way they handled our claim. They were efficient and timely with getting a check to us to cover the cost.

5
Date of experience: Mar 21, 2023
Caleb Long
Thank you

I always heard the horror stories of working with adjusters and coming to terms with a damages claim. However, to my amazement, the people at Vault Insurance, particularly Rich Smacchia and Ed Fuentes, have made this post-hurricane experience relatively easy. From their communication skills, to their understanding of what I’m going through, and then educating me on this process, it’s been a pleasure. They have been more akin to a relief than an obstacle to rebuild my home and life.Further, since the storm, I have made a point to discuss my experiences with Vault Insurance with my family, friends and neighbors. I’m proud to be a Vault client.

5
Date of experience: Mar 14, 2023
LPCB_Thanou_PvP
You have some great

You have some great, professional people working for you. They made everything a good experience.

5
Date of experience: Mar 10, 2023
Thank you Vault for going the extra mile!!!

My family and I want to thank Vault insurance and Wardell Johnson for helping us during the difficult time ( F2 Tornado and cat 4 hurricane). Wardell and his team have made it as smooth as it gets. Vault insurance have gone the extra mile for my family, and we are blessed and fortunate to have picked Vault as our insurance company. My wife and I have recommended Vault to several of our friends and they have joined the very satisfied group of clients.

5
Date of experience: Mar 09, 2023
Gloria Patterson
You were fast

You were fast, and competent. You did your work quickly without asking over and over again for information. You got it right the first time.

5
Date of experience: Mar 09, 2023
Excellent

The agent was very professional

5
Date of experience: Mar 09, 2023
Colman Reed
It was very easy and efficient and got…

It was very easy and efficient and got my direct deposit so quick. Thank you.

5
Date of experience: Mar 09, 2023
Charisse Wright
Excellent customer experience

Our adjuster was very responsive and helpful with our claim. She did an excellent job reviewing the situation and working to get our claim processed as quickly and effectively as possible.

5
Date of experience: Feb 15, 2023

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Business Details

  • Vault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.

  • email info@vault.insurance
  • call 8443682858
  • language https://vaultinsurance.com

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