Review Time
You know in VITA student Lewisham the breakfast is almost pastries the scrambled part is made very very bad makes the bread wet and the quality is extremely low there are just a few boiled egg never top up after the first round you imagine five or six boiled egg for such a huge building they have removed omelette from the breakfast. Sorry to say but not good at all
I booked a room for 4 nights for my daughter while in between student houses. £177 paid up front. Vita student cancelled with 30 minutes notice as her student ID had no expiration date on it. She sent another document but too late, they cancelled the whole booking. Their response, ring the booking provider, not our problem, leaving my daughter in the street with her belongings. 4 calls later, no help at all, new hotel booked, never again!! Hopefully I’ll get my money back?
I was deceived and pressured by this company and its employees into paying deposits and signing leases which did NOT correspond with ANY of the requests I asked for while enquiring for the rooms and things I needed. Now they have put me in a horrible situation that I cannot get out of and they will do anything to milk money out of their tenants and trick you into paying a deposit and signing over things you cannot change or have control over. They will tell you ANYTHING. I do not recommend under any circumstances you stay with them or deal with this overprices, untrustworthy company.
I got offered an opportunity for an exchange program from my university, unfortunately I had already paid for all the year at vita student, so I asked customer service if it was possible to sell my contract, having already found the person that would have taken over. Instead of helping me with the process, they told me that I had to do everything on my own and that the person taking over my contract would have had to pay 600€ monthly on top of what I am already paying (that is already a lot of money for what vita offers, counting that this is my second year living here). Of course no one would pay the amount that they asked to pay monthly (around 2500€ a month for a normal room with kitchen) and instead of helping me they just told me that there was nothing that could be done and the price couldn’t be changed, so I got forced to remain in vita student and was unable to seize the opportunity that was offered to me. Also after talking with friends in other student residencies, I got told that vita is the only one doing this, and without any reasoning behind it.
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Award-winning luxury Student Accommodation with 25 locations across the UK and Barcelona. Vita Student is the only student accommodation with everything covered. Maximise your university experience with free gyms, study spaces, private dining rooms and more. Create new friendships and hone new skills with some of the world's best brands in our free regular events. See more
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