Review Time
Lived here in my first year of uni in Newcastle and I was miserable. 2 years on and I still haven't forgetten. Do not live here. I can only speak for Vita Student on Westgate Road, but you will not enjoy it, in my opinion. They also deleted my Google review when I first posted it. Check the Student Accommodation ranking board and you'll see Vita is not listed high up. Please trust my advice and go elsewhere.
I live at Vita in York and it is just phenomenal. The staff are just fantastic and really go that extra mile to keep you safe, supported and happy. It's hard to pick favourites but Chelsea, Jess, Sophie and Bronwyn are so lovely and have made me feel so at home.The events are brilliant and are perfect for keeping busy during lockdown.The staff try so hard to keep the side covid secure. It's extremely clean and I feel very safe.All in all, Vita is fantastic and I would recommend this to anyone!
They have great facilities and have events on every weekday - even in lockdown! The events are all virtual and they bring the everything I need for them straight to my door! I feel so safe here with all the Covid measurements they've taken. Team members are always there if you want to talk to them and they are super helpful :)
Great student accommodation! Full of activities and nice staff. The price is quite high but come with breakfast 🍳 in weekdays and cleaning service. The room is fully furnished and has spaces for your items. The gym is a bit small compared to the size of the building but the tools are sufficient. I have visited couple of student accommodation and I can say that this is the best one.
I have stayed at vita student nottingham since 3 months ago. This place makes me feel not lonely and not home sick 🤣.The staffs are very kind and friendly. There is a lot of giveaway stuff such as drinks, food, cosmetic etc. in weekdays activities which is fun. The breakfast has various kind of stuff such as bread, yoghurt, fruit, milk and juice. The public space is large. The room is beutiful and modern. The security is great with 24 hrs staff. There’s bike for resident which I ride to go to school. It’s worth the price.I love vita student 🥰🥰
Terrible customer services, false selling techniques and highly unethical company to do business with. 1/10 would NOT recommend.I booked in Feb 2020 (Before Covid was recognised as a disease in the UK) with an expected move-in date of September 2020. Since discovering my university course was to be delivered online I have no use for the studio and have stayed a mere four times over the past 5 months. Having already paid over £6.3k for FOUR NIGHTS stay and asking if my agreement can be terminated, I was told by customer services "I KNEW THE COVID RESTRICTIONS COULD GET WORSE WHEN I BOOKED" (even though COVID restrictions didn't even exist in the UK in February). And they have therefore demanded that all future rental payments are due in full. Also, don't fall for the typical sales techniques of a discount if you book on a certain day like I stupidly did. Because in the two hours of being told about this discount and me actually booking - Vita had "run out of discounts" and so the price went up by just under £10 a week. This might not seem a lot but equates to c.£400 over the year.Also, don't fall for the other technique that if you refer a friend that you will receive £300 Amazon vouchers. I referred two friends who actually booked the same accommodation and I have been promised this voucher over and over since February 2020 and still haven't received it 11 months on. The ONE beneficial thing Vita did due to COVID was relieve us of paying the £350 security DEPOSIT. So I'd avoid this unethical, profit-driven company seeing as they're simply out to make as much money as possible with little consideration of their tenants situations.
SKY HIGH COSTS, ROCK BOTTOM MORALS. This company will make no reduction in costs during pandemic. Not even minimal for breakfast and electricity obviously not being used for months so they are actually profiteering from a worldwide catastrophe. Rooms themselves are not as looked after as they claim, we had to submit photographs of poor state of repair so we would not be charged (as inevitably they would try to do). Microwave was not even cleaned inside during tenants changing. Nearly all students are foreign. This really isn’t worth your money and my son will not be here again next year.
Probably the worst student accommodation ‘customer engagement’ I’ve ever dealt with. Slow replies, unless they want something from you, and then they reply within the same hour! Was eligible to cancel my tenancy (due to coronavirus circumstances) yet because no one replied to my email I was still liable to pay and now they are beginning to reply, because my contract has already begun they are refusing to cancel my contract, when I was eligible in the first place! TERRIBLE CUSTOMER SERVICE!
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Award-winning luxury Student Accommodation with 25 locations across the UK and Barcelona. Vita Student is the only student accommodation with everything covered. Maximise your university experience with free gyms, study spaces, private dining rooms and more. Create new friendships and hone new skills with some of the world's best brands in our free regular events. See more
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