Review Time
Roger Pacaldo was fantastic. He was not only understanding, but helpful and stayed within the security guidelines that I expect from domain and hosting providers. He went above and beyond to ensure I got my problem resolved, was patient and friendly. You are lucky to have people like him on your team.
Roger Pacaldo was fantastic. He was not only understanding, but helpful and stayed within the security guidelines that I expect from domain and hosting providers. He went above and beyond to ensure I got my problem resolved, was patient and friendly. You are lucky to have people like him on your team.
Super long wait time via telephone. 45 minutes and 2nd call 1 hours 30 minutes. Still unable to connect. Yesterday, your agent called Live sent me on wild goose chase and provided incorrect information that i need to chase losing registrar. Today, I had to call again and connected to Cathy T. ticket I-14908661. She explained everything clearly and there is no follow-up needed with losing registrar. Cathy resolved the issues perfectly.
Super long wait time via telephone. 45 minutes and 2nd call 1 hours 30 minutes. Still unable to connect. Yesterday, your agent called Live sent me on wild goose chase and provided incorrect information that i need to chase losing registrar. Today, I had to call again and connected to Cathy T. ticket I-14908661. She explained everything clearly and there is no follow-up needed with losing registrar. Cathy resolved the issues perfectly.
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