voyagecare.com

2.2
2.2 Based on 88 reviews

Voyage Care is a sector leading provider, with over 35 years’ experience of specialist care and support. We support over 3,500 people with learning disabilities, autism, brain injuries and other complex needs across the UK....

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Average Rating

2.2

/
5

88 Reviews

5 Star
25%
4 Star
2%
3 Star
0%
2 Star
8%
1 Star
65%

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HC21
Gave them 1star because I have too

Gave them 1star because I have too. Voyage is a business not a caring company. My son as lived ar Highfield Farm Barnsley a residential home with them for 20yrs and last week we got a phone call to say they are closing it down with no thought for the residents who have lived together as a family all those years it's heartbreaking. The carers are kind,caring lovely people but as stated in other posts Voyage higher management just don't care or help people actually working in there homes. My son is now waiting for CHC to find him a home & what's making it worse is higher management took it on themselves to tell him . He doesn't understand everything they said but keeps saying "I'm going" Staff & families are devastated. They are a heartless company who don't care only about profits for shareholders.

1
Date of experience: May 10, 2023
Avoid the management are bullies…

Avoid the management are bullies mentally, The staff do as these please , staff are constantly leaving due to the way they get treated , the PWS are like caged animals they aren’t the priority, the staffing levels are low , very clicky staff, there is no team playing unless your in the click ! Overall the worst place I’ve ever worked ! I actually feel for the service users as they aren’t the priority and the management/staff are just there to get their wage !

1
Date of experience: Apr 04, 2023
Kyra J.
Next time Staff at Broadview in Fareham…

Next time Staff at Broadview in Fareham suggest I need help or that I'm crazy they are making an unintended, huge compliment as those are the first words a Covert Narcassit uses on those who are not easy to manipulate with money or outer beauty.

2
Date of experience: Mar 31, 2023
Cynthia Reed
one star is too much.

one star is too much.My daughter is at Voyage Care and under 3 safeguarding reviews this year.A lack of consistent management over 2 years has seen it go from outstanding to poor and Voyage Care allowed that to happen leaving residents and staff poorly unsupported

1
Date of experience: Mar 23, 2023
Diamond Harris
Absolutely disgusting and disreputable…

Absolutely disgusting and disreputable company .. if you can even call it that!!! My brother who has downsyndrome went from a happy go lucky, loving, funny and caring chap, has in 5 years, turned into a depressed, physically and mentally unwell man who is a shell of his former self !!!! Fast food and high spending, all out of his budget, no 1-1 hours despite paying for it! Excuse after excuse, from staff and "management". Never any progress with anything we have flagged MULTIPLE times. Medication never given correctly or if ever! This has most recently resulted in double ear infections with sore cracked and bleeding ears!!! Money being spent and fiddled with by staff. The list goes on. I am currently looking into this and bringing it to the papers and news. Enough is enough. This company needs tearing down !!! I will never ever EVER recommend this disgusting and untrustworthy "care" firm. Because lets be honest... they care for no one but themselves!!!!!

1
Date of experience: Mar 22, 2023
BJ42
I have seen Voyage Care grow over the…

I have seen Voyage Care grow over the years and as a company, they are one of the best in the country. The pay is good and they provide many benefits and support services for staff. The company always has the best interests of the P.W.S at heart. It strives for improvement and will enable staff to better themselves at any given opportunity. Anyone reviewing Voyage Care must remember that voyage has many services and they should each be given a review of their own. I am proud to represent the company as I have done so for 12 years and will continue to do so for many more. Thank you Voyage for giving me so many opportunities.

5
Date of experience: Feb 24, 2023
Wiin4You19
AVOID at all costs!

AVOID at all costs!! Awful management, no communication. Literally left us with no cover or communication about why. (I work full time). Social services don’t use them which says a lot. Please, please do not put your family through this terrible company experience!

1
Date of experience: Dec 30, 2022
Hugo Patterson
Ashamed

Ashamed to say I worked for this company the pws were a joy to care for but the management is a disgrace they don’t listen to you paper work never updated Fire safety regulations for the pws were inadequate and failse Of management didn’t like you they would find away to get rid of you even if they had favourite staff they would listen to them and not the disliked ones Company needs shutting down

1
Date of experience: Dec 23, 2022
Russi
Avoid at all costs!

Avoid at all costs!! Family member was in supported living for 3 years. No team leader for 2 years so staff doing what they want. Only 2 decent staff in last 2 years. Often no 1-1 hours as not enough staff. My family member was able to convey what was going on. I dread to think what goes on for the people who Don't have the capacity to speak for themselves.

1
Date of experience: Nov 18, 2022
Abuse

No proper training, no support by menagament, staff abused, even threatended by some of the Service Users. When eporting, nothing happens. Said and disappionting experience working with this company.

1
Date of experience: Oct 29, 2022

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Business Details

  • Voyage Care is a sector leading provider, with over 35 years’ experience of specialist care and support. We support over 3,500 people with learning disabilities, autism, brain injuries and other complex needs across the UK.

  • call 08000353776
  • language https://voyagecare.com

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