voyagecare.com

2.2
2.2 Based on 88 reviews

Voyage Care is a sector leading provider, with over 35 years’ experience of specialist care and support. We support over 3,500 people with learning disabilities, autism, brain injuries and other complex needs across the UK....

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Average Rating

2.2

/
5

88 Reviews

5 Star
25%
4 Star
2%
3 Star
0%
2 Star
8%
1 Star
65%

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Estelle Clark
A Fantastic Company

After over 4 years with this organization, I have no regrets about joining. The training is top-notch, and my manager is incredibly supportive, encouraging staff to excel. The care provided to those we support is exceptional, fostering a friendly and positive environment for everyone involved. If you are dedicated to delivering excellent care, you will thrive here.

5
Date of experience: Dec 05, 2025
Wilson
My Journey at This Organization

I have been with this organization for 2.5 years, starting my career in the care industry here. The staff and management have been immensely supportive since my first day. I've progressed from support worker to senior support worker due to their guidance. It saddens me to see negative reviews aimed at a company that genuinely strives to provide the best for those we support. These critiques seem to come from disgruntled former employees who didn’t genuinely care. This is a wonderful place to work for compassionate and dedicated individuals.

5
Date of experience: Dec 05, 2025
Louisa Fisher
Unpleasant Experience

My experience with this organization was far from positive. I lasted only a month, finding it poorly organized and the staff overly cliquish. Basic protocols were frequently ignored, and favoritism was evident. After a particularly challenging day with an unprofessional colleague, I realized I couldn't endure the toxic environment any longer.

1
Date of experience: Dec 01, 2025
Nutellas_Account21
Stressful Work Environment

My time with this service was overwhelmingly negative and took a toll on my mental health. Initially, things seemed okay, but the atmosphere soon became hostile. I experienced intimidation and unprofessional behavior from the senior manager. Her unpredictable attitude made the workplace unbearable, and raising concerns often led to further hostility. Many colleagues felt uncomfortable or bullied, leading some to leave. It was disheartening to see that the needs of those we support were often deprioritized. This was my first job in the care sector, and it has soured my perception of the industry. I left feeling unwell and exhausted. I encourage anyone experiencing similar issues to report them, as no one should work in an unsafe environment.

1
Date of experience: Nov 19, 2025
Rosalyn
Growth and Development

Since starting here, I've had ample opportunities to learn and develop my skills, significantly enhancing my knowledge and character.

5
Date of experience: Nov 11, 2025
Rachel Tundervary
Highly recommend

I have worked for Voyage Care for 10 years and have loved every moment of my journey from deputy manager to operations manager. I have supportive managers and peers and all the support from our cross functional teams in our head office.The people we support are amazing and it is a real privilege to watch them grow and thrive in our wonderful homes.

5
Date of experience: Nov 07, 2025
nathan Monro
Terrible customer service

Terrible customer service, just straight rude and treats their clients horribly and most likely their employees tooAwful, and I don’t even like leaving bad reviews but this was needed

1
Date of experience: Aug 16, 2025
Reece Drummond
Horrible company

Horrible company that doesn’t treat its employees fairly

1
Date of experience: Aug 12, 2025
Stuart Mcelhone
A Great company to work for.

I've worked for this company for the last 3 years and the training and support is fantastic. Management are only a message or phone call away to help. As for the PWS i have witnessed first hand the great support they recieve and the joy they have meeting up with the friends. Im sure most of these negative reviews are former employees who are exactly that for a reason. I dont normally leave reviews but I'm shocked at what lies people can write

5
Date of experience: Aug 11, 2025
Shirley Bell
High Quality Person Centred Support

I have worked for Voyage Care in Edinburgh for the past two years and can honestly say that it has been one of the best working experiences of my career, this is due in large part to a management style and approach which fosters a healthy and respectful work environment. I have seen first hand the difference this service makes in people’s lives. The people we support are treated dignity, respect and kindness in all aspects of their lives. Teams work hard to meet the needs of the people they support, and I have seen real, meaningful and lasting improvements in the quality of life for the people they support. From my own experience I have been impressed by the professionalism, the warmth and generosity of the staff members, the camaraderie, and a genuine commitment by staff to doing what is right for each person.I have no hesitation in highly recommending Voyage Care to anyone looking for high quality, person-centred support.

5
Date of experience: Aug 11, 2025

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Business Details

  • Voyage Care is a sector leading provider, with over 35 years’ experience of specialist care and support. We support over 3,500 people with learning disabilities, autism, brain injuries and other complex needs across the UK.

  • call 08000353776
  • language https://voyagecare.com

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