voyagecare.com

2.2
2.2 Based on 88 reviews

Voyage Care is a sector leading provider, with over 35 years’ experience of specialist care and support. We support over 3,500 people with learning disabilities, autism, brain injuries and other complex needs across the UK....

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Average Rating

2.2

/
5

88 Reviews

5 Star
25%
4 Star
2%
3 Star
0%
2 Star
8%
1 Star
65%

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Lydia Morgan
Before applying for Voyage.

Before applying for Voyage, I suggest you do extensive research by reading reviews from previous employees. I used to read reviews of Voyage and shrug them off until I experienced first-hand what it was actually like working for them.Firstly, when you’re an employee for Voyage you receive zero support from the get-go. You get thrown in at the deep end and expected just to swim. For a company who suggest they care there is zero compassion for staff and sometimes the people being supported.Voyage is a business and once you work for them you immediately becomes very clear, it’s always about money and budgets and targets and quality of care goes out of the window and ultimately people suffer because of this.From my experience at Voyage, inexperienced people are promoted so quickly that the teams end up being a bunch of inexperienced people not knowing what they are doing. Even the higher up management just don’t seem to know or understand what their job role is. Managers of services receive no support from the ops managers and are expected just to get on with it. The only redeeming feature was that I made lifelong friends due to us having to band together to survive. That creates an unbreakable bond.Finally, you’re not allowed to speak up, if you dare speak up about something you’ve seen you’ll be bullied into thinking the way you ‘should’. Voyage is a horrible company and the staff turnover in the services is proof enough, my time working in Voyage I saw new staff every month because people couldn’t bare working for them. I strongly suggest you read all comments from previous employees to get a true picture of this company who supposedly promote care and show none.Good luck.

1
Date of experience: Dec 14, 2020
Janey Rogers
Voyage have been so supportive…

Voyage have been so supportive throughout COVID-19 and provided us with so much information to keep our staff and PWS safe.i have worked for the company for 11 years and couldn't imagine working anywhere else.

5
Date of experience: Dec 02, 2020
Xavier Butler
I currently work for Voyage care

I currently work for Voyage care for the past 5 years from support worker then senior into field support supervisor. I have learned more with Voyage care than ever in my 17 years working in the care industry. It does have it challenges at times but we work as a team to to resolve any situation. I’m a proud member of the Kent DCA team with my manager Lucie who has always been there for me throughout my voyage career. I always enjoy teaching my support staff and being there for them, and people supported.

4
Date of experience: Aug 06, 2020
Cosmo F.
I have worked for voyage care for 10…

I have worked for voyage care for 10 years this year. I was offered alternative positions due to management seeing my potential in certain areas , i have been promoted since then and feel supported by the managment and the team i work with . Voyagecare are all about making the lives of PWS better and live as independant as possible.

4
Date of experience: Aug 06, 2020
kingofmax
Flintshire Area

I am extremely impressed with voyage care as a company. The recruitment process was really thorough, this gave me the confidence that they weren’t just taking anyone on. Mandatory training was extensive and informative. The Manager and field support, have good professional boundaries. They are very approachable and available to support you, answer any questions or concerns and also provide additional training if needed. The thing I like most about voyage is the person centred approach they have with the service users, who are considered as individuals. They are constantly empowered to make choices for themselves, giving them self worth. I am part of a fantastic team, and look forward to doing anything I can to improve the lives of the vulnerable people we support.

5
Date of experience: Jul 23, 2020
Palmer
Dreadfull

Dreadfull Recruitment have no idea what so ever. Waited 8 weeks after being offered a position still no start date. Management terrible. No communication. Would not work for this mess of a company ever. Stay clear guys

1
Date of experience: Jun 08, 2020
Oswald Fisher
absolutely shocking fo work for…

absolutely shocking fo work for management are crap support staff are lovely I would of given - 5 stars but not an option absolutely disgusting how staff are victimized and treated

1
Date of experience: Apr 30, 2019
GoldenPlay2915
Will literally recruit anyone that…

Will literally recruit anyone that comes through the door. Pay rate is rubbish, overworked staff and record breaking sickness.Avoid.

2
Date of experience: Jan 20, 2019
Harmony Scott
No communication

No communication. No I'D .no consideration for users or staff ..service very good until someone moved the goal posts 18 months ago and really bad changes .which upset service users and carers also . .that is why so many staff and service users leave.always sorry and appoligisI when things go wrong. .support and care is about people not money.

2
Date of experience: Sep 19, 2018
Carrie Ann
Not good

Massive staffing over turn No support from management Expected to do on call on days off No breaks Pay too less for the work expected ! Not

1
Date of experience: Apr 06, 2018

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Business Details

  • Voyage Care is a sector leading provider, with over 35 years’ experience of specialist care and support. We support over 3,500 people with learning disabilities, autism, brain injuries and other complex needs across the UK.

  • call 08000353776
  • language https://voyagecare.com

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