voyagecare.com

2.2
2.2 Based on 88 reviews

Voyage Care is a sector leading provider, with over 35 years’ experience of specialist care and support. We support over 3,500 people with learning disabilities, autism, brain injuries and other complex needs across the UK....

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Average Rating

2.2

/
5

88 Reviews

5 Star
25%
4 Star
2%
3 Star
0%
2 Star
8%
1 Star
65%

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Marta
Voyage care dudley

One of the worst places I’ve experienced working at, certain staff are clicky who’ll stick there tongue up manager joys fat asre till they suck out the peanuts. Recent management are bully’s if they don’t like you or you know to much you are gone. Heaven forbid you should raise concerns or report something you’ll be out the door. If you don’t want to progress in life voyage care is the company to work for

1
Date of experience: Feb 19, 2022
Collin Brown
Hi I live in Swindon Wiltshire

Hi I live in Swindon WiltshireI'm a client under Voyage Care I WOULDN'T RECCOMEND them to anyone!It is not client lead it is staff lead!MY care bill £430.00 a month ,they go with the old finance assessment they are claiming hours the at we don't get.the staff are not medically trained for life lines ie rescue medication!NO SHADOW SHIFTS NOT WORTH THE MONEY

1
Date of experience: Feb 17, 2022
DH68
I used to like it, then I saw it for what it is.

I used to have a passion for the ethos and structure in place and the quality you could provide but over the years for Voyage and strongly praised them but then I saw how financial success was more important than quality and support for staff and managers and how much it mattered just to tick boxes and look good.Voyage don't address their internal problems, the "see something say something " response all over here and Indeed is a waste of time. Really disappointed in this company, it is too distant from reality and is somewhere I will never work again. Left in the end feeling incapable, deflated and unwell. Unbalanced and greedy. Will collapse one day.

2
Date of experience: Dec 14, 2021
Nigel
Absolute joke to work for you have to…

Absolute joke to work for you have to be a yes person and expect 55hrs plus some weeks and phone calls on days of and when on annual leave don’t care about who they employ management is useless and not meeting the needs of the residents

1
Date of experience: Oct 27, 2021
Alvin Morris
NEVER WORK FOR THIS AWFUL COMPANY

My Fiancée works for Voyage supporting 2 gentlemen in a team of 6. Currently, they have no employed night staff for their apartments and are relying on agency. My fiancée and her team have worked 15 hour shifts then been expected to wait around hours on end to find out no one is coming in. On every occasion this has happened no one from the on call team has answered the phones or been able to find someone to cover. My partner and her team are exhausted and mentally drained. This company do not care about their staff one bit. If you want to be working all hours of the day, being paid minimally and expected to do everything then work for voyage care. Disgusting treatment of their staff.

1
Date of experience: Sep 14, 2021
Valarie Johnson
I am horrified at how they treat some…

I am horrified at how they treat some of the residents my sibling being one of them has been harassed and severely assaulted by another resident and nothing has been done about it sie is in hospital for the umpteenth time this time getting a c.t scan because of a head injury all the previous times is because of their downfall in mental health because of this resident it seems as if one rule for her and another for my sibling as my sibling tested this theory and coipied destructive behaviour and payed the consequences whereas the other resident gets away Scott Fred time after time and should of been done for affray also during lockdown the same resident was allowed visitors but my sibling wasn’t was the same for the other residents they were allowed visitors too but the staff denied this even though I whitnesed said residents getting visitors they said I was seeing things and maybe they were dropping things off i urge anyone not to work for the one in Blackpool peters court it is a joke some of the staff even reported being scared of the assaulting resident and is a danger to others so much she needs 2 on 1 support and my sibling 1 on 1 when out all together and it baffles me why she should be allowed to live there when also she has assaulted even a man who is wheelchair bound and has said death threats and no thanks to her shouting in street that my sibling has corona my siblings social worker despite sie getting a negative ordered another test that came back negative still believed the resident in question and isolated sie for 10 days which the duration dates kept changing so please reconsider if you think of working for voyage

1
Date of experience: Jul 23, 2021
Taddz44
People you support are great but sadly…

People you support are great but sadly company isn't. Your over worked and under appreciated. Your made to feel your part of a team until favouritism takes over. If your face fits your fine if not then your made to feel like an alien. I worked there for 5 years in hope things would improve, I managed to do OK and became a senior where sadly the work load is ridiculous for the pay, management work aswell to take ease off them! Some good points where can have cup of tea or coffee on shift from them but if you want a break unless you smoke don't expect one. Management make you feel your listened to one minute but then next don't act on things properly. Other good point to this though I met two managers one was a deputy in my time there who were great, but two isn't enough to make a huge difference. Pay is terrible aswell.

2
Date of experience: Mar 23, 2021
Alvina
Work for Voyage Care Langport U.K.

I have worked here for just over a month now and I love every minute of my working day here.The management are so caring and supportive My work team are exactly that a team we all work together.I wake up each morning excited to be going to work, not every shift is the same but that’s what makes it exciting.I want to go home knowing that I’ve made a difference to someone’s day.I put my 100% love and care in my job and those I look after.If you have that passion for wanting to help others also.Work for voyage care in Langport it’s so lovely.You are supportedYou can trust your working teamTraining is fab

5
Date of experience: Mar 21, 2021
Merrilyn Clark
I did work for voyage for nearly a year a year…

I did work for voyage for nearly a year waiting to start at a new service in Doncaster but because of covid didnt take off so we were sent to fenny lodge rotherham that was great management and staff I then wanted to move nearer to home which is doncaster so got tranfered and that wasnt for me 14 hour shifts I didnt sign up for that and was told that's what they do there so I now have had to leave which is a shame .

5
Date of experience: Mar 07, 2021
Syd Ross
one of the worst ever work experience I…

one of the worst ever work experience I ever have.avoid !!! i have done 4 days in house training, and 2 shifts. only 1 of them "shadowing" they never payed me it has to be a con

1
Date of experience: Mar 04, 2021

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Business Details

  • Voyage Care is a sector leading provider, with over 35 years’ experience of specialist care and support. We support over 3,500 people with learning disabilities, autism, brain injuries and other complex needs across the UK.

  • call 08000353776
  • language https://voyagecare.com

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