Review Time
So shocked to read so many disappointing if not disgraceful reviews! Is anyone reading listening or taking note ! Can't see anything to say there is ! This is so poor given the cost these residents pay to be cared for ! I'm sure most staff want the best for the resident they care for! But feels this is out of carer's control ! It needs a serious review from so called management at all homes ! Or is this a bigger issue that requires deeper control and investigation from so called safe guarding professionals! Needs acting on now !!gutted to think this awful behaviour appears the norm ! Utterly disgraceful!
I received an email regarding the way Voyage Care have been treating me after nearly two years of leaving. Voyage Care have told their residents and staff not to acknowledge me in any way. I still live in Hythe where I was living at the Willows and the affect this decision management has made has completely destroyed me.I am no threat to anyone. I have never hurt anyone and even the police want to help me.Voyage Care have targeted me in a very inhumane manner and this scar both physically and mentally will stay with me for the rest of my life. They should take away Care from their name and call themselves just Voyage. I truly hope that no-one else has to go through the horrific year I have after leaving the Willows. I have no hard feelings towards any support worker as they were lovely to me but I sincerely hope that the management does not treat anyone as my experience with Voyage Care has been. I wish all the people who have been lovely to me well but I will never ever recover from this. I would like to add that I have just passed a member of the management team who looked at me and completely ignored me. How does that make an autistic person feel???
Awful company that place paedophiles opposite infant schools, surrounded by alleyways, bed bugs riddles throughout the SU’s and homes!!! Racism and discrimination with exploitation of staff who are vulnerable to the vile voyage system! Should be axed the whole company, horrendous values and profit from individuals, both service users and staff.
The worst company ive ever had the misfortune of working for. If you read through the other reviews you will be able to gain an accurate scope of this companies practices and how they conduct "care". Safeguarding and patient care concerns dismissed, paperwork never updated and they leave their clients and staff alike in a state of mental confusion. I would not advise seeking this care company for loved ones or anyone seeking a role within the company stay well clear!
An absolutely shocking care provider. They do not care about the people they support or the staff supporting them. Voyage as a company are all about the profit for its shareholders and nothing else. Management don’t listen to safeguarding concerns and unsafe practice is allowed to take place even when concerns have been raised. Poor management of service users funds has lead to them losing thousands. Stay well clear as an employer or as a service provider
Company fails clients constantly! huge incident that was in the paper's over a year ago whole new management team came in made changes unfortunately some good management left and only the rubbish stayed and then blamed it on staff that had left ! When they were just as responsible ! Alot of changes some for the better some for worse mostly without telling pws or staff what was actually going on they then brought in a lot of overseas workers as they treated old staff so poorly so we left they promised to sponsor them then ignored them for months and now they've taken it back so basically they just used them as a short fix and now these poor people have to go and find other jobs please please please avoid this company I hope someone who can actually do something sees these reviews and shuts them down they treat pws and staff so badly
one star is to much Do not allow your loved ones to be subject to there abuse, my sister is in cavendish road Trafford . they are neglecting her and refusing calls from family, when they have no right disgusting staff in that place social services safeguarding team are not acting fast enough . avoid at all costs
This company is a sad reflection of the state of much social care provision. Apparently set up to profit from vulnerable & disadvantaged people, the largely highly motivated and skilled front-line staff suffer at the hands of incompetent, immature & narcissistic managers. Bullying & humiliation of staff is common. Managers don't understand the core principles of care work, team building, professional support and even basic human courtesy. To my mind its scandalous that public money is channelled into this company and deserves proper regulatory investigation. Taxpayers, caring professionals, service users and families all deserve better.
I have worked in care sector for over 17 years and Voyagecare is simply the best. Supportive, allowing personal growth and pay is excellent. Management is out of this world. I am very lucky to have best line manager there is. Senior management is excellent. If you work hard you get recognition from managers all the way to CEO. I have been always treated with respect, I feel listened to and I feel like my contributions are always appreciated. Company cares deeply for Pople we support and is continuously looking to improve quality of care and training their staff to deliver best care possible. Thank you Voyagecare - Crawley
If you care about your loved ones do not put them into a voyage care home, the company is corrupt. Your loved one will sit in a chair or lay in bed day in day out with very little communication or stimulation. They never go out, they never get choices/input to do with anything. ITS NOT CARE ITS A BUSINESS, all they care about is money they get 1-1 funding for pws they won’t get 1-1 as they never have enough staff. It’s a 1 out 1 in set up, the minute a resident dies they’re emptying their room for another in the same week. Staff are not supported at all, they’re there because they’ve got to be to afford their bills. The care and compassion is gone and that is thanks to the awful management that get rid of good staff and pass around the staff that do wrong from one home to the next. They don’t care if the job is affecting your mental health their answer would be ‘leave’. Management make all the decisions but they don’t even know the residents as they’re never in service. They lock away food from residents and restrict their intake of food and drink. They constantly forge documents and run on unsafe numbers or have agency(strangers) come in to ‘care’ for them. They have no quality of life in these homes and I have been around many in the last 8 years.
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Voyage Care is a sector leading provider, with over 35 years’ experience of specialist care and support. We support over 3,500 people with learning disabilities, autism, brain injuries and other complex needs across the UK.
