vuelio.com

2.3
2.3 Based on 46 reviews

We help organisations make their story matter by providing monitoring, insight, engagement and evaluation tools for politics, editorial & social media....

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Average Rating

2.3

/
5

46 Reviews

5 Star
32%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
68%

All Reviews

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Review Time

Issy
Contract auto-renewal happened over our busiest trading period after our entire team had changed han

Contract auto-renewal happened over our busiest trading period after our entire team had changed hands. Feels like they hid the payment terms in a conversation about who the main point of contact is and are now using it to refuse refund, even though we've discussed we have no use for their service.

1
Date of experience: Apr 01, 2026
Issy
Contract auto-renewal happened over our…

Contract auto-renewal happened over our busiest trading period after our entire team had changed hands. Feels like they hid the payment terms in a conversation about who the main point of contact is and are now using it to refuse refund, even though we've discussed we have no use for their service.

1
Date of experience: Apr 01, 2026
Thea Carter
Such a great experience! Jonny couldn't do enough to help me and the team understand the platform. H

Such a great experience!

5
Date of experience: Sep 23, 2025
Karen Morgan
Terrible

Terrible. Auto-renews their contract. I cancelled our DD ahead of time and they still insisted on being paid.

1
Date of experience: Dec 20, 2024
4gton17
Terrible

Terrible. Auto-renews their contract. I cancelled our DD ahead of time and they still insisted on being paid.

1
Date of experience: Dec 20, 2024
Hubert Carter
Great support for the platform

We've worked with Vuelio for a long time now. Despite any potentially issues with the platform their support team have been very quick to sort out any issues and are very knowledgeable about the platform. We've worked with Matt and Victoria especially from their team who have been great.

5
Date of experience: Feb 02, 2024
Great support for the platform

We've worked with Vuelio for a long time now. Despite any potentially issues with the platform their support team have been very quick to sort out any issues and are very knowledgeable about the platform. We've worked with Matt and Victoria especially from their team who have been great.

5
Date of experience: Feb 02, 2024
Sophia T.
AVOID AT ALL COSTS

AVOID AT ALL COSTS. Extremely unprofessional company, they try to auto renew you without permission even when you tell them explicitly that you do not want to several months before! All you get is a rude response that you should pay your next years invoice. This alone speaks volumes about the quality, value and usefulness of their service. Platform itself is useless as well, we have taken them onboard to try for a year. Not had any use out of it whatsoever. I can see that there are a number of other companies they have done this to as well. It really grates me when firms like this try to bully other companies with shady terms and practices. Unlucky for them we have a strong legal background and will not let ourselves be bullied, very happy to see them in court!

1
Date of experience: Feb 01, 2024
Adele
AVOID AT ALL COSTS

AVOID AT ALL COSTS. Extremely unprofessional company, they try to auto renew you without permission even when you tell them explicitly that you do not want to several months before! All you get is a rude response that you should pay your next years invoice. This alone speaks volumes about the quality, value and usefulness of their service. Platform itself is useless as well, we have taken them onboard to try for a year. Not had any use out of it whatsoever. I can see that there are a number of other companies they have done this to as well. It really grates me when firms like this try to bully other companies with shady terms and practices. Unlucky for them we have a strong legal background and will not let ourselves be bullied, very happy to see them in court!

1
Date of experience: Feb 01, 2024
EnderPiggy_
A great onboarding and training process…

A great onboarding and training process was a huge help in moving our media reporting over to the Vuelio platform.

5
Date of experience: Nov 30, 2023

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Business Details

  • We help organisations make their story matter by providing monitoring, insight, engagement and evaluation tools for politics, editorial & social media.

  • language https://vuelio.com

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