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Fuyez ce site internet. Ce site n'est pas un site marchand. Les délais ne sont pas respectés. Plus de 10 jours pour expédier un colis en stock. 15 jours pour le recevoir ! Dans le compte client il est impossible d'annuler la commande. Je les ai contacté pour annuler avant l'expédition, mais ils ont refusé. Il faut attendre la livraison et encore attendre pour être remboursé. J'attends toujours mon remboursement !!! PS : j'ai l'impression qu'ils comprennent mal le français... pourquoi vendre en France alors ?------------------------------------------------Run away from this website ! This site is not a commercial site. The deadlines are not respected. More than 10 days to ship a package in stock. 15 days to receive it ! In the customer account it is impossible to cancel the order. I contacted them to cancel before shipping, but they refused. It is necessary to wait for the delivery and still wait to be refunded. I am still waiting for my refund!! PS: I have the impression that they don't understand French very well... why sell in France then?
ordered a graphic card. aftrer days of wait, contact them. never answer... yesterday finally they answered: the order was fine, just to wait. today i received an email where they say I CANCELLED THE ORDER FROM MYSELF. LIE! LIE! LIE! oh, right... THEY GOT THE MONEY!
In August I returned my asus chromebook, due to several factory hardware defects;The wifi 'goes out' and restart doesn't even enable 'turning of wifi' again (hardware wifi-card soldering issue).Asus just returned the chromebook -disregarding warranty-, so we have to escalate this case to the authorities.
I placed an order on 11 november 2020. They got the money (i paid with paypal) but since now they didnt shipped. They dont answer on email or chat. So i cant know where is my order JUST PAID. I just sent an email on ccc_de with my order id. Update: yesterday, on chat, after hours of wait, they said the order was fine, just wait.Today they said i cancelled the order from myself.
Ordered 2x RTX 3080 Strix OC from their webshop on 5th of october, when ordering it clearly said 1-3 days delivery, It`s 19th of october today, and I issued a refund since they cant deliver something in 2 weeks that they advertised 1-3day delivery for.How hard is is to implement options/filters in your webshop that only allow item/s to be ordered for the amount of stock you have ? It`s 2020 not 2001. Cant say I have any intrest in purchasing anything else from their joke of a shop in the future, and I advise you to do the same. Thanks for wasting 2 weeks of my time and keeping 1700€ held up for nothing!
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