wellheater.com

1
1 Based on 41 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1

/
5

41 Reviews

5 Star
0%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
100%

Filtered Reviews

Filter Reviews

Review Time

Pam Ansell
DO NOT BUY FROM THESE SCAMMERS!!!

DO NOT BUY FROM THESE SCAMMERS!!!The ‘heaters’ they send you are cheap CRAP! You can’t feel any heat from them unless you are sitting 6” away! They DO NOT heat up your room at all!!! Total waste of money 🤬The company is a joke! I asked for a refund! Firstly they offered 25% discount and then 50% and then 75% discount. I accepted the 75% only because there was no way on earth they were going to give me a full refund. They would not give me a return address and went on to say if they were damaged in anyway that I would not get any money back. Well when I received them, the boxes were damaged so I knew they would use this as an excuse to not give me my refund. I was told I would receive £120 within 5-7 working days…. A month later, I’m still receiving bullshit excuses from them! They have no intentions of refunding me! Also, the heaters they send you are available to buy elsewhere for around £10 per heater! Frankly I wouldn’t pay £5 for one! Absolutely USELESS!!!Please do NOT buy from these SCAMMERS!I have also noticed there is nowhere on their website for anyone to leave their own reviews! They have made a fortune ripping innocent people off! Seriously DO NOT BUY from this ‘Company’ 🤬🤬🤬

1
Date of experience: Nov 11, 2025
Sue Scott
Absolute scam

Absolute scam! Ordered one was charged 3 lots of £71 74, 3 lots of £61 98 and £14. 85…£416.61 in total.Tried to cancel immediately but was unable to due to they were already in transit.Never received them! I was away when they were apparently delivered. It been a nightmare…

1
Date of experience: Nov 06, 2025
Tony Sealy
Wellheater wicked company. I ordered just one of these useless…

I ordered just one of these useless heaters and I was billed for 3 at huge cost. I phoned them within minutes to demand a refund and the one I ordered.I was told it had already been shippedand could not be changed. This shop has to be closed down,they are thievesit's a theft racket. And this item seems to be a serious health risk. Has anyone else noticed what I found, after about two weeks of use I began to suffer a hearing loss due to the constant whinning noise, I stopped using it and threw it in the rubbish bin. Since thenmy hearing has improved again.Stay well clear of this company and get them shut down.

1
Date of experience: Nov 01, 2025
Abner Howard
Charged me three times, ignoring refund request SCAM AND A HALF

SCAM:Charged me three times, refused to refund, said it had been ‘packed and sent’ about 20 minutes after order, told me to wait to try before I sent it back. it arrived; tiny, overheating, and barely doing a thing, now they refuse to respond when I ask to again refund all 3 instead of just the 1 I ordered.Also they don’t ask for confirmation of payment; they just take the money.

1
Date of experience: Jul 21, 2025
JF53
DONT BUY! Ohhhh I wish I'd read all the reviews

Ohhhh I wish I'd read all the reviews. My experience is exactly the same. EU wall connection, and when you plug in the AU connection, the weight of the heater makes it hang from the wall and unsafe. No Australian standards mentioned anywhere. No thermostat or safety cut off value when the temp (supposedly) reaches the temp set. Was so excited for these heaters, but defintely cheap rubbish made overseas, and a fire hazard I believe. I'm trying to get a refund, but got a few emails asking for me to do a survey first, then asking for more info etc etc (which is all shown on the order), but now all info provided, I'm not hearing back from them. My advice is DON'T BUY! If it seems to good to be true, then it probably IS ! :-(

1
Date of experience: Jul 21, 2025
Sky R.
This heater is the worst item I have…

This heater is the worst item I have ever purchased , they promise a lot and it delivers very little heat, do not waste your money$$$

1
Date of experience: Jul 17, 2025
Shayne Hughes
How do we report them??

How do we report them??? Its a scam. Doesn't fit AUS outlets and dont offer refunds unless you send to France.

1
Date of experience: Jul 16, 2025
Josephine
Not even worth the wait...

Took almost 2months & 3 replies for it to be received. Didnt even heat up my room, after leaving it running for 9hrs straight. 32 was the highest it went. I wanted to use the well heater to save on expenses & also cost more than they had advertised. I went back to my oil burning heater which I knew would heat my whole room in 20mins but uses alot of power if left on all night. Worst invest I had ever made. Scammed, Lied...so they could line their pockets. They should refund all & get fined or jailed for something I call a crime!

1
Date of experience: Jul 15, 2025
Antonia Smith
TOTAL RIP OFF. BEWARE, THIS IS RUBBISH!

HANDY HEATER: Turbo 800: This "heater" is sold under various names on YouTube. It is produced in CHINA, despite the advertising b/s. 1/ Currently available today (15/7/25) from ALIEXPRESS online for: Au $ 10.69, (x 5 = 53.5 AUD) Yet I paid AU.$256+ for 5? How silly am I? 2/ Product heats a very small area. 3/ When set at 32 celsius the soft breeze generated by the (computer?) fan inside the unit only, WARMTH can be felt on hand @ 12 inches @ (300 mm.) to 18 inches (450 mm) and no more.4/ Better off burning a candle? 5/ Slow delivery, order placed/paid and not received until @ one month later, despite several emails to/fro.6/ Site says 5-9 days delivery.7/ No tracking info. for @ 3 weeks, despite the advertising. 8/ Packaging was damaged, 5 units packed into a plastic mail bag with some bubble wrap would always arrive damaged. The heater as supplied has a 2 pin European plug built into the back of it, there is an Australian 3 pin adaptor supplied, BUT, that leaves the front of the heater 6 inches (150 mm) from the wall, til it gets bumped / falls / disconnects from plug. I doubt that would pass Australian Appliance Standards.Absolutely cannot recommend this heater at ANY PRICE.

1
Date of experience: Jul 15, 2025
Joe Bell
This company could be upfront about the…

This company could be upfront about the actual cost and use carts for goods clicked on so that the customer makes the dicision about purchase of goods rather that company takei g money out if accounts of people who have not completed thé purchase because they of realising add ons render the overall cost is far too expensive for the person concerned and have a suitable solution plan to solve return of money taken when goods are still in warehouse rather than using Ai generated messages

1
Date of experience: Jul 12, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More