Review Time
Manny is a perfect example of stellar customer service. I had an issue yesterday with communication and the patient portal. He contacted me this morning with solutions and followed through with what he said he was going to do. This company is lucky to have an employee like Manny.
I am newly starting my weight-loss journey with wellmedr and I want to thank both representatives I spoke with. Not only do they have chat support and email, but my calls and even texts were answered immediately! I want to specifically thank the wonderfully kind and patient representatives that helped me thru answering all of my questions before signing up. Kait was consistent and happy to assist me, even after days of questions! Also, when I called in with a question, Manny answered immediately and also was kind and answered all of my questions. The customer service has been fantastic and that is why I chose wellmdr to begin this journey! Thank You for the great customer service!
I am impressed with the way this company assists you with any question. They give you options on what product you wish to try. The prices are reasonable and they offer coupons off. I got a coupon for $ off a 3 month supply. Also, there is free shipping and I got my product quickly. I also found that the Customer Service Rep, Manny, is a big help if you have any questions. I just started my journey and I am optimistic as I lost a couple pounds already. I trust this company and I would highly recommend this company for your own journey for weight loss. Take the first step here.
If you want simple and straightforward with consistent pricing this is it. I started with another outfit that after 3 months the price was going to shoot up, which was not implicitly stated. Looking around, I found that to be the case with many of the online providers for weight loss medication. Wellmedr offered consistent low pricing. I chose a year out option to get the lowest price, but there are other options. There is no membership fee, no doctor fee or mandatory virtual visits. A heathcare provider signed off on the application within a day, the order went to the pharmacy to be compounded and shipped fed ex shortly after. You get tracking information as soon as it ships. If you need some hand holding and like talking to health care providers or want to be a member in a support group, this might not be your style. If pricing and simplicity is your defining factor, this is a great choice. One helpful piece of advice I can give you, is if you do have questions, and I had a couple, the chat function on the website didn't work well, but it was a newer site. Use the support email provided. You will get a timely response and the support staff is helpful and knowledgeable. It’s what I was looking for.
Fed Ex caused my problem. Their delay took 6 days to ship my first order of Zepbound arriving at 5pm March 5th. WellMedR had shipped it immediately after my order February 27th on two day shipping. They did everything right.It arrived warm because the ice pak WellMedR included had long ago gotten warm. I contacted support and they called me and texted me apologizing and sent me a new shipment immediately at no cost. I have to say their customer service is excellent. Manny is extremely responsive and committed to customer satisfaction.
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Wellmedr is a U.S.-based telehealth platform connecting adults with licensed medical providers for personalized, discreet care. Our process is designed to be simple, secure, and patient-focused—from online intake and provider review to pharmacy fulfillment and ongoing support.
We prioritize responsible prescribing, clear communication, and a streamlined healthcare experience that fits modern life. Every patient is evaluated individually to ensure treatment is clinically appropriate.
At Wellmedr, our goal is to make accessing care more convenient while maintaining high standards of professionalism and trust.See more
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