Review Time
My experience will WellMedr has been good. I do know if I had any questions with my first order Manny was quick on answering me. Help me alot. I will say that if there was any problems or questions they were answered quickly and fixed. I appreciate everyone on WellMedr patient portal who help me
Has been a great experience so far. Wellmedr is the first company I have found with no hidden fees. They have great customer service. A direct line of communication without having to go through a bunch of hassle or automated answers. They are very kind and follow up with you to see how you are doing. I would highly recommend Wellmedr. You won’t regret it!
So far, so good with wellmedr. I had a concern about something that wasn't actually a problem (medicine arrived at room temp; I thought it was supposed to be kept cold--but turns out that's only once it's been opened/used), but wellmedr customer service got back to me immediately, explained the above and wanted to make sure all my questions were answered and everything was good. I very much appreciate how available they were!
The representative that helped me was very helpful and patient with me. He went out of his way to ensure that he answered all my questions and helped me also getting on the Patient Portal. Thank you for your patience and your wonderful demeanor!
After countless hours scrolling the internet for GLP -1 provider's let me save you the trouble go to Wellmedr.com. Me being not sure of this product or venture of GLPs, to my surprise one of the owners actually answered the phone and took all the time I needed to answer all my questions with explanations. I was super impressed with his customer service and kindness. I started the process found it to be easy straight forward and the medical teams caring service. Delivered a self plan for myself and I ordered my medication. Fast delivery and emails letting you know the delivery date and time. If one of your goals is feeling/ treatment like a person not a number then you won't be disappointed. Price competitive with all the rest. Hope this helps. Brad __Wisconsin_ new patient
I’ve tried GLP-1 treatments before, and honestly, my past experiences often left me feeling overcharged and under-supported. That’s why working with wellmedr has been a refreshing change.From the very beginning, they were transparent and reliable. I spoke with someone on the phone easily. They took the time to explain everything clearly, answered all of my questions, and made sure I felt comfortable.What really stood out to me was the fairness in pricing and the integrity behind their services. For the first time, I didn’t feel like I was being taken advantage. The product also arrived very quickly!If you’ve ever felt hesitant about GLP-1 treatments because of cost or lack of support, I can confidently say this experience has been great. Highly recommend. Thanks to my friend, too, who shared this company with me. Good luck!
Be sure you want to proceed and verify refund policy. I was doing my research on GLP-1 treatments. With all the advertisements that are out there it is hard not to consider but I was nervous. I spoke with my personal doctor and he informed me that if I started taking something it is a life time commitment, if you go off the medication you will gain the weight back. My insurance would not cover it for weight loss so I started looking at other companies. Wellmedr was the only company that i found had a set price monthly with no membership fee. They responded within hours of text, email, or chat and where happy to answer any questions. I stated my concern regarding cost as once you start the medication you are on it for life. I was told about their 90 day money back guarantee. What they didn't tell you was that if you cancel the order before it even ships they won't give you back the money. While they were quick to respond to my request to cancel asking why when I stated that I didn't believe that injections would be a good fit for me and the product had not shipped so I didn't see the issue I no longer heard back from them. I had made sure to not only cancel via the support email, but also on the chats I had with a repetitive and the portal. I believe that any reasonable company would have been able to cancel and return the money with no issue. Instead this company stopped communicating. My email to support was at 12:09 requesting cancellation. Manny emailed back at 2:14 asking for a reason and "I'd like to see if there's anything we can assist with...". 2:18 I expressed how helpful they were but after more thought I didn't feel that injection is a good option for me. Interestingly enough after I sent the email about the product not being shipped and requesting a refund I get an email with tracking. My review is not a one star because the company was friendly and responsive. It was only when I changed by mind that they no longer responded. If you are on the fence about starting a treatment make sure you understand what their 90 day money back means. When they give you that as an answer to calm your worries do not take that as a no risk comment because it is not. Update: I have reached out to support and as stated in my first response after the first email asking why I cancelled I have not heard back.
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Wellmedr is a U.S.-based telehealth platform connecting adults with licensed medical providers for personalized, discreet care. Our process is designed to be simple, secure, and patient-focused—from online intake and provider review to pharmacy fulfillment and ongoing support.
We prioritize responsible prescribing, clear communication, and a streamlined healthcare experience that fits modern life. Every patient is evaluated individually to ensure treatment is clinically appropriate.
At Wellmedr, our goal is to make accessing care more convenient while maintaining high standards of professionalism and trust.See more
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