Name: westminstercollection.com
Telephone: 03330032777
Rating: 3.8

Wally T. Guest

8 months ago

Had a problem with my account sorted…

Had a problem with my account sorted quickly with the gentleman on the phone

Date of experience: Jul 09, 2025

Sir_KOKY53 Guest

8 months ago

Signed Up For Something I Did Not Want.

After finding out I had paid for something I did not sign up for, an operative at the company explained I could return it for a full refund at their expense.

Date of experience: Jul 09, 2025

Alfred Butler Guest

8 months ago

Very professional and knowledgeable

Very professional and knowledgeable. Amy was understanding and dealt with my problem efficiently

Date of experience: Jul 09, 2025

Kimberly Morris Guest

8 months ago

Very efficient customer service

Very efficient customer service. Sorted out my problem in no time at all. Very polite as well.

Date of experience: Jul 08, 2025

Moira Guest

8 months ago

My query was resolved very quickly by a…

My query was resolved very quickly by a very polite and knowledgeable young man.

Date of experience: Jul 07, 2025

Janelle Cook Guest

8 months ago

Customer service

I rang customer service with an enquiry about a recent order I'd placed .... spoke to a gentleman called Mark , he was extremely polite and very helpful.

Date of experience: Jul 07, 2025

ImTkN Guest

8 months ago

Scam like practices.

Shame about hidden subscription traps. Felt like I was tricked into subscription here.Bought a once-off commemorative coin few months ago, and was charged a subscription fee in July! I did not explicitly signed up to pay a subscription, but was charged for one I didn't sign up.That's unacceptable and I will close my account and will not have purchase with this company once the return and refund done.

Date of experience: Jul 07, 2025

Gerald Guest

8 months ago

Hidden Subscription

I wish I had seen some of these recent reviews as the same thing happened to me. They sign you up for a subscription after you place an order and you don't realise until £28.99 comes out of your bank account. Too late to cancel the goods being sent (typical) as they have already been posted, now got the hassle of sending whatever it is back for a refund. I won't be ordering anything else from them again. How many others have mistakenly fallen for this?