Name: westminstercollection.com
Telephone: 03330032777
Rating: 3.8

Kate Wilson Guest

Purchase is a subscription not a one off!

I believed I had made a one off purchase of an item from this company only to find its actually a hidden subscription. Be warned.

Date of experience: Oct 10, 2025

Richard Guest

5 months ago

Helpful

Helpful, prompt service

Date of experience: Oct 09, 2025

Alan Rimell Guest

5 months ago

Delivery absolutely soaked

They did their up most to sort out a problem caused by Royal MailThey were very understanding and sorted it all out to my satisfaction They were very efficient

Date of experience: Oct 09, 2025

Mgkryan Guest

5 months ago

Professionalism and courteous customer advisors

I always find the customer advisors to be friendly, professional and able to solve any issue I might have. I have been collecting coins and memorabilia for many years and will continue to do so.

Date of experience: Oct 01, 2025

Mark Etchells Guest

7 months ago

Poor customer service

Poor company. Won coin in ballot (VE 50p). Kept getting emails that delivery was delayed then all of a sudden heard nothing. Checked my account today and they cancelled the order without emaiing or letting me know at all. Shocking behaviour.

Date of experience: Aug 08, 2025

Diane Bradfield Guest

7 months ago

Avoid it’s a hidden subscription service

I was really disappointed as I never purchased to be part of a subscription service. It was a battle to get this cancelled and receive any refund so be warned, the moment you purchase anything from them you end up in their subscription service and will receive multiple items with money being taken from your original payment, doesn’t matter how you tick to say you don’t want to subscribe. Really disappointed as the item I wanted was lovely but cancelling and getting refunded was a huge disappointment, make sure any elderly relatives haven’t fallen into these traps!

Date of experience: Aug 01, 2025

Titien200577 Guest

8 months ago

The service i received was very good 10/10

The service i received was very good, they were very helpful. I highly recommend this company.

Date of experience: Jul 10, 2025

Gail Brooks Guest

8 months ago

the company dealt with my return…very speedily

the company dealt with my return speedly one thing I found difficult was, I have a Chromebook and there is no facility for printing labels or proceeding with the Query so I had to go on my husband windows computer an access my email to complete the process, very frustrating,

Date of experience: Jul 10, 2025

Ernest Brooks Guest

8 months ago

Coin collection

Been with westminster for a while it's great to see the excitement on my grandaughters face when I give her new coins each month knowing how besotted she is I now have a few coin collections of my own which are growing well

Date of experience: Jul 10, 2025

Sir_KOKY53 Guest

8 months ago

Signed Up For Something I Did Not Want.

After finding out I had paid for something I did not sign up for, an operative at the company explained I could return it for a full refund at their expense.