westminstercollection.com

3.8
3.8 Based on 468 reviews

Historic commemorative coins, stamps and collectables honouring the nation's most important events and anniversaries....

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Average Rating

3.8

/
5

468 Reviews

5 Star
65%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
26%

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Review Time

Russell Hughes
I ordered one thing for £1.99 then next…

I ordered one thing for £1.99 then next thing they are taking £28.99 out of my bank without ordering anything.Answering Westminster collection. I have already been in touch and returned the items that came through my door the next day and CANCELLED a subscription you said I made. Also put a block on my bank stopping you for taking any more unauthorised monies

1
Date of experience: Jul 04, 2025
DT65
I ordered the free VE day badge on…

I ordered the free VE day badge on behalf of a veteran and also the coin for £1 i paid on my card for delivery then removed my card from the acca couple months later £28.99 came out of my acc for a collection i never signed up to.i emailed them and removed permission from my card which should not have been on the acc, logged in next day and my card was there again with permission for them to use it.

1
Date of experience: Jul 04, 2025
Great customer service

Customer service are amazing, I damaged my folder for kings and queens coins, and they've very kindly sent me a replacement. Well happy thankyou

5
Date of experience: Jul 04, 2025
Ernest S.
CollectionsFan

Professional, good contact and good products.

5
Date of experience: Jul 04, 2025
Mira B.
Problem-No problem. 😃

Been dealing with this company for many years.First time IHave had a slight problem,they sorted it out within 24 hours. Now that is what I call great customer service. Many thanks.

5
Date of experience: Jul 04, 2025
Mindy Long
Brilliant Customer Service

I called customer service and spoke with a wonderful advisor called Mark..who not only sorted my query straight away, but was also incredibly kind and helpful.I could not recommend them enough.

5
Date of experience: Jul 04, 2025
Lanna Harris
Don’t buy from Westminster

Honestly DO NOT do anything with this company, complete scam, they offer badges for low prices and then start taking £28.99 a month out of your bank account, even though I cancelled the so called subscription, they still are taking the money from my account. THE ANSWER IS JUST Don’t DO IT IN THE 1st place. I am going to report them.

1
Date of experience: Jul 03, 2025
Harmony Scott
Scam! Don’t use.

Scammers! After making 1 order they sneakily sign you up to a subscription without making it clear at all. Next thing you know large sums are being taken from your account. Avoid this company.

1
Date of experience: Jul 03, 2025
Gage Wilson
BE VERY CAREFUL !!…

BE VERY CAREFUL WITH THIS COMPANY WHEN YOU PURCHASE AN ITEM, YOUR SUBSCRIBED INTO A POSITION AND YOU WILL BE SENT THE SAME ITEM AGAIN AND BE CHARGED THE SAME PRICE AGAIN, DISGUSTING SERVICE, ALSO A COIN WAS ADVERTISED AS PROOF, BUT IT WAS IN UNCIRCULATED CONDITION, WHICH IS TOTALLY DIFFERENT, ALSO, I CANNOT GET TO SPEAK TO AN AGENT, YOUR ALWAYS BUSY, I CANT GET THROUGH TO YOU.

1
Date of experience: Jul 03, 2025
Lilla Lewis
Trapped into subscriptions

Trapped into subscriptions. These tactics prey on vulnerable people who don't use online banking. Their adverts make no mention of subscriptions, only cheap offers for single items. Form of inertia selling which isn't lawful.

1
Date of experience: Jul 03, 2025

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