wickeduncle.co.uk

4.2
4.2 Based on 99 reviews

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Average Rating

4.2

/
5

99 Reviews

5 Star
76%
4 Star
2%
3 Star
1%
2 Star
4%
1 Star
17%

Filtered Reviews

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Review Time

Maya Coleman
great customer service!

We ordered a toy for her granddaughter. She played with it and within 24 hours it stopped working. I sent them an email and they told me that we would be getting a replacement within 2 to 3 days. Two days later, we got a brand new one. Their customer service is awesome!

5
Date of experience: Dec 29, 2019
LaurensBouton75
I ordered a toy for my granddaughter …

I ordered a toy for my granddaughter for Christmas opened on Christmas day it did not work emailed they shipped her a new one right every company could learn something here Wicked Uncle puts the customer will keep ordering and will tell everyone about this great experience.

5
Date of experience: Dec 28, 2019
Fantastic customer service.

My order arrived really quickly but I had a problem with it, I sent wicked uncle an email 2 days before Christmas asking them to change an item and they responded instantly and sent out a replacement item which arrived the following day-just in time for Christmas! Fantastic customer service and I would definitely recommend.

5
Date of experience: Dec 25, 2019
Wilbert
Absolutly fab

Absolutly fab , instant reply to email enquirery , easy to use website and very entertaining , great selection of gifts and extra services . Delivery to the minute , brilliant for the older relative out of touch with what kids want. So simple .

5
Date of experience: Dec 23, 2019
Clarice Morgan
Wicked Uncle you are my Christmas hero!

Wicked Uncle you are my Christmas hero! Great gifts, arrives wrapped (optional) and when you say it will. Big thank you for your amazing website and service!

5
Date of experience: Dec 18, 2019
Gerald Wright
Great selection

Was short of ideas for a present for my granddaughter and found this site by accident. It was really easy to use (just have to enter age and whether boy or girl).Found a great selection of goodies and ordered my choice on Thursday morning. Kept up to date with tracking details and my parcel was delivered on Saturday morning. Very prompt service and well packaged. Will definitely use again and will recommend.

5
Date of experience: Nov 30, 2019
deadscope56
Outstanding customer service!

Outstanding customer service!My son's grandmother ordered and purchased a toy for his birthday. Unfortunately the toy was faulty. Within hours of an email informing Wickeduncle of the fault, they had posted a new one directly to my son i.e. to a different address. The replacements arrived the next day, but unfortunately it also has the same fault. Another quick email to WickedUncle brought an immediate response explaining the potential issue which had already been raised with the supplier and a 3rd toy put straight in the post. I am keeping fingers crossed that toy number 3 will be ok but in the meantime we have been extremely impressed by the superior level of customer service.

5
Date of experience: Nov 10, 2019
Lots of good idea

Lots of good ideas and even unusual products, brilliant birthday presents. Very easy to order, come with gift wrapping and birthday card, different delivery options. I ordered the last min but had the present delivered on the second day.

5
Date of experience: Jul 03, 2019
KC23
Brilliant customer service

Brilliant customer service! Wicked Uncle delivered the toy, gift wrapped with a hand-written card, within a few days of purchase. Unfortunately, the toy had a fault. Liam, a representative, responded immediately to my email and sent out a replacement without requiring the faulty item first. A great company with a great attitude that understands that their products are gifts for eager kids.

5
Date of experience: Apr 22, 2019
Emo C.
I use this site to get ideas and buy…

I use this site to get ideas and buy birthday presents. It has a great selection of products that you would otherwise have a hard time finding elsewhere. My children have so far loved everything they have got. Also good and fast delivery. I would recommend it to all parents.

5
Date of experience: Apr 01, 2019

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