Review Time
We ordered a toy for her granddaughter. She played with it and within 24 hours it stopped working. I sent them an email and they told me that we would be getting a replacement within 2 to 3 days. Two days later, we got a brand new one. Their customer service is awesome!
I ordered a toy for my granddaughter for Christmas opened on Christmas day it did not work emailed they shipped her a new one right every company could learn something here Wicked Uncle puts the customer will keep ordering and will tell everyone about this great experience.
My order arrived really quickly but I had a problem with it, I sent wicked uncle an email 2 days before Christmas asking them to change an item and they responded instantly and sent out a replacement item which arrived the following day-just in time for Christmas! Fantastic customer service and I would definitely recommend.
Was short of ideas for a present for my granddaughter and found this site by accident. It was really easy to use (just have to enter age and whether boy or girl).Found a great selection of goodies and ordered my choice on Thursday morning. Kept up to date with tracking details and my parcel was delivered on Saturday morning. Very prompt service and well packaged. Will definitely use again and will recommend.
Outstanding customer service!My son's grandmother ordered and purchased a toy for his birthday. Unfortunately the toy was faulty. Within hours of an email informing Wickeduncle of the fault, they had posted a new one directly to my son i.e. to a different address. The replacements arrived the next day, but unfortunately it also has the same fault. Another quick email to WickedUncle brought an immediate response explaining the potential issue which had already been raised with the supplier and a 3rd toy put straight in the post. I am keeping fingers crossed that toy number 3 will be ok but in the meantime we have been extremely impressed by the superior level of customer service.
Brilliant customer service! Wicked Uncle delivered the toy, gift wrapped with a hand-written card, within a few days of purchase. Unfortunately, the toy had a fault. Liam, a representative, responded immediately to my email and sent out a replacement without requiring the faulty item first. A great company with a great attitude that understands that their products are gifts for eager kids.
I use this site to get ideas and buy birthday presents. It has a great selection of products that you would otherwise have a hard time finding elsewhere. My children have so far loved everything they have got. Also good and fast delivery. I would recommend it to all parents.
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