wickeduncle.co.uk

4.2
4.2 Based on 99 reviews

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Average Rating

4.2

/
5

99 Reviews

5 Star
76%
4 Star
2%
3 Star
1%
2 Star
4%
1 Star
17%

Filtered Reviews

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Review Time

Micah L.
Frustrating Email Issues

I bought one item years ago for a nephew, and despite him graduating from university, I still receive unsolicited emails. Unsubscribing is utterly impossible. Each time I receive an email (at least weekly), I unsubscribe, but they keep coming as regular as clockwork. This needs to be resolved; it’s very annoying.

1
Date of experience: Sep 11, 2025
Alicia Bell
Loyal Customers

We’re returning customers because this platform is wonderful for shopping. Recently, we had an issue with one of the toys we purchased, and the service responded immediately via email to arrange a replacement part. Their customer service is far superior to other online sellers. I would highly recommend them!

5
Date of experience: Aug 31, 2025
Wilma Coleman
Excellent Customer Care

There was a delay with Royal Mail, and tracking showed the order was received in one location before being sent elsewhere, where it sat for four days! I contacted the service, and they promptly initiated a Royal Mail investigation. They emailed me within about 20 minutes to inform me that Royal Mail wouldn’t declare it missing for another three days. They tracked the order regularly, and two days later, it arrived intact. Although the delay wasn’t their fault, they acted quickly and even refunded the postage. Outstanding customer care and great products. I’ve used them before without issues and will continue to do so.

5
Date of experience: Jul 09, 2025
Val Wright
Good selection of gifts and perfect customer service

Great selection of gifts. Turn up beautifully wrapped. We had an issue with a parcel that was damaged in transit and it was instantly sorted by their customer services.

5
Date of experience: Apr 23, 2025
Robert Walker
Decent compamy

Dcecent compamy, but they dont offer reviews on selected items. They only show reviews of all items all lumped in together which I think could be seen as a bit avoident.And also if you have a look for sme of the same toys on amazon you will save money significantly.

3
Date of experience: Apr 23, 2025
Marianne Wilson
Great range of products

Great range of products. Beautifully wrapped with handwritten card. In my "saves" for the next time!

5
Date of experience: Jan 30, 2025
Syd Carter
Fantastic customer service

Very timely delivery of order, good communication and fantastic customer service.

5
Date of experience: Jan 18, 2025
Kelsey A.
I would not trust this company again

I would not trust this company again. When responding to an unsolicited advert from Wicked Uncle I ended up in touch with different company I had never heard of but which I assumed must be a subsidiary or supplier.Wicked uncle customer services not at all helpful when the goods purchased proved unsatisfactory and strangely not at all concerned as to how their website had facilitated or been vulnerable to the diversion .BEWARE - this is the rather nasty response I received from this firm who clearly have no interest in exploring the problem: ' CS2:41 PM (1 hour ago)Your deliberate attempt to damage our company’s reputation with a lie posted in the public domain, will be referred to our legal teamWe look forward to ensuring your shameful behaviour gets the consequences it deserves'

1
Date of experience: Jan 04, 2025
Woodrow Price
Broken toys

Bought 70 pounds worth of goods very disappointed this time 3 toys broken on arrival no response from company will need to contact bank for refund

1
Date of experience: Dec 28, 2024
Stuart
Last-minute xmas gift sorted!

Always had good service from Wicked Uncle! Have ordered a few times in the past, and they truly did me a solid with a very last-minute emergency Christmas gift for my nephew!!One of my go-to sites for gifts for kids gifts, I like their range, and browsing by age group is helpful!

5
Date of experience: Dec 27, 2024

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