Review Time
I am an existing customer of Wicked Uncle and found the concept to work well. A week ago I emailed WU with a complaint about them stocking a Swiss Army Knife imitation for 5 year olds. Whilst I understand our society has always given children toy guns etc, I considered a carbon copy of an adult knife to be unacceptable(accepting that this particular adult version is used for practical reasons). Wicked Uncle hasnt bothered responding so clearly don't care about this item or their customers viewsWicked uncle state they are not selling such an item. I challenge everyone to view their website for an item described as "Swiss army knife". True I haven't bought it, but I can you review the appropriateness. Wicked Uncle haven't responded to direct email and haven't commented in the advert. I reiterate, there service has been good in past and good products. But this item in my view us inappropriate
I have used this site for a fair few years now and they have always come up trumps. Had a delivery issue a few years back, which was not their fault, but their customer service was excellent and quick to sort it. The selection of products are fresh and broad, website easy to navigate and pricing fair. If six out of 5 was possible I would probably give it.
Easy to use web site and likes videos as shiw size and what really happens. Arrived quickly and kept informed. I have not opened package but it appears to be same as picture, good packaging and all there. Giving it as Christmas present so just hope it works and lasts!
Ok so I got my son a few things from them and they replaced the tornado lamp but the great. The LED gloves of course one work the other doesn't. Then the light trick comes with two thumbs with light on the tip one worked the other didn't. Now we have two more gift to open from wicked uncle and I really hate to see my son not happy with the gifts he couldn't wait to open. I don't like to be a pest so I just went to another web site and ordered him some more LED gloves. Customer service is the best in the world they called me to resolve the issue with everything. Very professional. Very helpful.
Customer service is amazing had a birthday present that was faulty, sent an email within 10 mins they had arranged a replacement!!! To my amazement 2 days later it arrived brilliant service will continue to use this great company, 100% positive in all they do!!!!
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