Review Time
Fantastic customer service from the moment I made contact. All my questions were answered quickly & thoroughly.I made my purchase confident in the company & the product.My watch arrived quickly & was even better in the flesh than I could have imagined. The packaging was of a high quality & made unveiling the watch for the first time a truly awe inspiring experience. I was impressed with the company, the delivery & packaging & most of all impressed by the watch itself.
I have been looking at William Wood watches for a bit now. I finally decided to purchase the Bronze Ruby. I had a few questions about the watch and purchasing from the States. I reached out and Johnny addressed all questions I had in a very timely manner. The watch was shipped quickly and packaged Very nicely when it arrived. The red leather 3 place watch storage carrier looks great. I am very happy with the quality and feel of the watch on my wrist. The watch bands fit and feel very comfortable.
I'd been looking at a particular watch from the valiant collection for a while and finally decided to buy it,and I must say that the whole experience from start to finish was floorless ! Great persanal service from Jonny with numerous updates and fast delivery ,Communication was great and the watch on opening the well thought out and luxurious package was everything I'd expected and more ! Highly recommended..
I have been thinking about buying one of these watches for a while and after retirement from fire service i decided to go for it. A lovely looking watch in a great presentation package and something that I will look after so that it can be passed down to my son and grandson. Great communication from the CEO in a personal email added to the feeling of a special purchase.
I already knew the watches were beautiful, but what I didn’t expect having sent a query by email was a personal response from the CEO, who was both incredibly helpful and very kind.I would happily buy another William Wood watch, happy to support a British brand with great customer service.
Had an issue on shipping matters for my Valiant and it was resolved fast and ever so grateful. When the package arrived it was beautifully packed and the unboxing was surreal and well thought out. Watch looks as good as in the images online and registering the watch was thought out well with a qr code provided in the box.
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William Wood Watches create British luxury watches made from upcycled firefighting materials in dedication to the Founders late grandfather Willliam Wood, a distinguished British firefighter. Featured in Forbes, GQ, Esquire and The Sunday Times this award winning brand is known for their uniqueness and authenticity with a donation from each sale going to International Firefighting charities. See more
