win-vps.com

3.3
3.3 Based on 36 reviews

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Average Rating

3.3

/
5

36 Reviews

5 Star
57%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
41%

All Reviews

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Review Time

Terje Dahl
My experience with win-vnc.com has honestly been among the best I have ever had with any hosting or

My experience with win-vnc.com has honestly been among the best I have ever had with any hosting or server provider.

Their customer service is beyond expectations. I have never waited more than 1 minute for a reply in chat support, which is almost unbelievable today. Even better, the replies are not just fast — they are actually helpful, accurate, and professional. That combination is rare.

I am running a remote Windows 11 server with absolutely no issues whatsoever. Performance has been solid, stable, and smooth.

The only thing I find a bit strange is the server location. I ordered a server in Norway, and it is listed as being in Norway, but when I check via whatsmyip.com, it appears to be in Germany. Based on the network response, Germany honestly makes more sense to me as well. It is not really a problem, because the connection is fast and works very well, but when Norway is promised, I expect Norway.

Aside from that, I am genuinely very impressed. Excellent support, fast lines, stable service, and a very good overall experience.

Here is a slightly more polished public-review version:

Fantastic support and very stable service

I am very impressed with win-vnc.com. Their service has been among the best I have ever experienced.

The biggest standout is their support. Their customer service is beyond expectation, and I have never waited more than 1 minute for a reply in chat. That alone is impressive, but what makes it even better is that the answers are always useful, clear, and professional.

I am running remote Windows 11 on their service with no issues whatsoever. Everything has been working smoothly and reliably.

The only thing I find a little strange is the server location. I specifically requested Norway, and the server is listed as being in Norway, but whatsmyip.com reports Germany instead. Looking at the network response, Germany actually seems more likely. It is not a major issue for me since the lines are fast and the service performs very well, but when Norway is promised, I believe it should actually be Norway.

Overall, though, this has been a very positive experience. Excellent support, strong performance, and a service I can honestly say has exceeded expectations in most areas.

Here is a shorter version too:

Very impressed overall

win-vnc.com has delivered one of the best support experiences I have ever had. Their customer service is beyond expectation, and I have never waited more than 1 minute for a reply in chat. Fast replies are one thing, but getting fast and genuinely good answers is something else entirely — and they consistently deliver both.

I am running remote Windows 11 with no issues whatsoever, and performance has been stable and smooth.

The only strange part is that my server is listed as being in Norway, as requested, but whatsmyip.com shows Germany, which also seems to make more sense based on network response. It is not really a problem because the connection is fast, but when Norway is promised, I expect Norway.

Overall: excellent support, fast service, and a very good experience.

5
Date of experience: Mar 07, 2026
Terje Dahl
Excellent service and outstanding support

My experience with win-vnc.com has honestly been among the best I have ever had with any hosting or server provider.Their customer service is beyond expectations. I have never waited more than 1 minute for a reply in chat support, which is almost unbelievable today. Even better, the replies are not just fast — they are actually helpful, accurate, and professional. That combination is rare.I am running a remote Windows 11 server with absolutely no issues whatsoever. Performance has been solid, stable, and smooth.The only thing I find a bit strange is the server location. I ordered a server in Norway, and it is listed as being in Norway, but when I check via whatsmyip.com, it appears to be in Germany. Based on the network response, Germany honestly makes more sense to me as well. It is not really a problem, because the connection is fast and works very well, but when Norway is promised, I expect Norway.Aside from that, I am genuinely very impressed. Excellent support, fast lines, stable service, and a very good overall experience.Here is a slightly more polished public-review version:Fantastic support and very stable serviceI am very impressed with win-vnc.com. Their service has been among the best I have ever experienced.The biggest standout is their support. Their customer service is beyond expectation, and I have never waited more than 1 minute for a reply in chat. That alone is impressive, but what makes it even better is that the answers are always useful, clear, and professional.I am running remote Windows 11 on their service with no issues whatsoever. Everything has been working smoothly and reliably.The only thing I find a little strange is the server location. I specifically requested Norway, and the server is listed as being in Norway, but whatsmyip.com reports Germany instead. Looking at the network response, Germany actually seems more likely. It is not a major issue for me since the lines are fast and the service performs very well, but when Norway is promised, I believe it should actually be Norway.Overall, though, this has been a very positive experience. Excellent support, strong performance, and a service I can honestly say has exceeded expectations in most areas.Here is a shorter version too:Very impressed overallwin-vnc.com has delivered one of the best support experiences I have ever had. Their customer service is beyond expectation, and I have never waited more than 1 minute for a reply in chat. Fast replies are one thing, but getting fast and genuinely good answers is something else entirely — and they consistently deliver both.I am running remote Windows 11 with no issues whatsoever, and performance has been stable and smooth.The only strange part is that my server is listed as being in Norway, as requested, but whatsmyip.com shows Germany, which also seems to make more sense based on network response. It is not really a problem because the connection is fast, but when Norway is promised, I expect Norway.Overall: excellent support, fast service, and a very good experience.

5
Date of experience: Mar 07, 2026
Elisabetta Festa
I don't know if they really exist

I wanted to make a purchase but customer service doesn't exist. I tried to contact them on the website livechat and they didn't reply. Texted on telegram as they asked and didn't reply. It's been 24hours that i'm waiting and i think i will buy somewhere else.

1
Date of experience: Nov 20, 2025
Lo Alvin
Disappointing Support Experience During Server Downtime

I'm extremely disappointed with the support team from win-vps. Recently, my server went down without any clear reason, and I was completely unable to connect. I reached out to customer support, expecting prompt and effective help—but unfortunately, that was not the case.The support team seemed to rely solely on copying and pasting generic troubleshooting steps rather than actually investigating the root cause of the issue. Despite explaining the problem multiple times, I received little more than canned responses that did nothing to resolve the situation.Even after several hours, I was still left in the dark with no real assistance or explanation. Not having access to my server for such an extended period is unacceptable, especially when the support team shows little urgency or initiative to help.I expected better from a company that provides critical infrastructure services. If you're looking for reliable support during server outages, I would strongly recommend looking elsewhere.

1
Date of experience: Nov 17, 2025
My experience with Win.VPS.com has been…

My experience with Win.VPS.com has been nothing short of amazing. From day one, their service has stood out as one of the best I've encountered. Their VPS performance is reliable, efficient, and exactly what i was looking for. What really impressed me, though, is their support team. They truly live up to their reputation. Straight to the point, clear in communication, and incredibly helpful. While they may not always respond instantly, every issue I've raised has been resolved with precision and care. This is only my first month with Win.VPS, but based on the quality of service and support I've received so far, I'm confident there are many more months to come. I wholeheartedly recommend them to anyone in need of a dependable VPS provider.I, Auman Kim-Lynn Marvin Gertse, proudly give my full approval Win.VPS is the best.

5
Date of experience: Apr 16, 2025
Hope Johnson
Reliable and Efficient Hosting Experience with Win-VPS.com

I recently used Win-VPS.com for four months, and I couldn’t be happier with the service they provided. From the moment I signed up, the process was seamless—their website made selecting and purchasing a plan straightforward, with no hidden fees or confusing steps.What truly stood out was their lightning-fast customer support. Whenever I had questions or needed assistance, their team responded almost immediately, resolving issues with impressive expertise and professionalism. Whether it was a minor configuration query or a technical tweak, they handled everything efficiently, ensuring minimal downtime.The performance of the VPS itself was consistently reliable, offering smooth operation and uptime that met my expectations. While I only used their services for a short period, I encountered zero hiccups or complaints during those four months.If you’re looking for a hosting provider that combines user-friendly onboarding, responsive customer service, and reliable performance, Win-VPS.com is an excellent choice. Highly recommended for anyone seeking hassle-free hosting solutions!

5
Date of experience: Apr 11, 2025
Logan
Great service

I have been usnig their service for more than one year and in this period I have not got any big issue My server is running very smoothly and the live support is also very helpfulI will highly recommend their service to use

5
Date of experience: Jan 15, 2025
Owen Yang
when you Ask

when you Ask , take long time to answer !!

1
Date of experience: Dec 06, 2024
Alistair
One of the best services I ever used

One of the best services I ever used! I've been using it since 2020 and have always received the best service and personal approach compared to others

5
Date of experience: Dec 03, 2024
Anthony
I am still being charged illegally for…

I am still being charged illegally for services that I have already canceled.I never agreed to automatic withdrawals or anything like that.

1
Date of experience: Oct 17, 2024

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Business Details

  • ⛔ **IMPORTANT INFORMATION!**. This message is essential for transparency, cannot be removed without our explicit consent, and must remain publicly accessible on the Trustpilot platform to all users. We believe that factual and truthful information should be readily available to all Trustpilot users, in line with the principles of transparency and fairness repeatedly emphasized by the platform's management. Unfortunately, we are forced to share this here because we have no other technical way to share this information with Trustpilot users.
                                                                                
    📢11-01-2025 We noticed that another review written by our real customer was deleted, the review had 4 stars.
                                                                                


    📢 WE HAVE ENCOUNTERED INSTANCES WHERE POSITIVE REVIEWS — POSTED BY OUR GENUINE CUSTOMERS — HAVE BEEN REMOVED FROM OUR TRUSTPILOT PROFILE. THIS HAD A SERIOUS IMPACT ON THE TRUSTPILOT RATING. IT IS IMPORTANT TO NOTE THAT THESE ARE REVIEWS FROM REAL CUSTOMERS, NOT JUST WEBSITE VISITORS. THIS SITUATION RAISES CONCERNS FOR BOTH OUR TEAM AND OUR USERS.
                                                                                
    📌 For example, a recent 5-star review from a customer, Marian Alexandru Stinga, was taken down by Trustpilot. In his review, our customer stated: “I ordered the VPS 2 Bronze - Windows Service. It was activated in a maximum of 15 minutes with all the details provided. After some tests, I needed the support team, and I used live chat. I can say that I needed it three times, and each time they were prompt and provided solutions to my needs.”
                                                                                
    Stripe transaction ID (txn_3QXovtFzgPmmPA7V1rt0iqKw) is confirming the authenticity of the review and reflects a genuine customer experience.
                                                                                
    A real customer review was removed with the wording “This review is no longer available. There can be several reasons for this, read more here.”
                                                                                
    📌 Other 5-star positive reviews were removed in a similar manner.
                                                                                
    📌 In contrast, one-star reviews — potentially submitted without proper verification — remain visible, even when the reviewers do not respond to Trustpilot requests to provide further information. These instances can be viewed on this page.
                                                                                
    📌 This double standard harms Trustpilot reputation and raises a lot of questions about the methods of content moderation on the platform.
                                                                                
    📌 We have been also contacted by cybercriminals attempting to extort money from us, claiming they will write negative reviews about our company on Trustpilot unless we pay them. According to Google search , other businesses have reported similar incidents, highlighting a growing problem. Unfortunately, this is a direct consequence of Trustpilot's current policies, which allow anyone to post negative reviews without thorough fact-checking or proper verification. This creates an environment where dishonest actors can exploit the system, leaving businesses vulnerable to blackmail.
                                                                                
    📌 We are sharing these facts in the hope that our current and future customers gain a clear understanding of the situation and can form their own judgments accordingly. We remain committed to transparency, fairness, and the highest standard of service. If you have any questions, please do not hesitate to contact us directly.
                                                                                
    P.S. We sincerely hope that Trustpilot's management will find the time to engage with us and address this situation constructively, ensuring that each case is thoroughly investigated. We also urge the implementation of measures that uphold the Trustpilot platform’s commitment to fairness, transparency, and integrity.

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  • email support@win-vps.com
  • call +37258322670
  • language https://www.win-vps.com

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