Review Time
Awful service avoid at all cost! They weren't at the airport to pick us up, it took us an hour to get contact with them and had 6 young children with us, they weren't located at the airport and were in fact a 5 minute drive outside the airport. When we eventually got to the office they then charged us 90 euro for 2 cars as they said it was passed 11pm and said we should come back tomorrow if its a problem!! They then said they would need credit card in case of damages whist we hired the car (std practice) but they actually charged us £235 straight away that I'm still waiting for a refund for. When i returned the car and complained they said due to poor service from them they wouldn't charge us the toll fees as a gesture of goodwill but they lied and charged us anyway. They were part of the package we used with Jet2 and I will be complaining to Jet2 to say they are an untrustworthy company that should not be used
Fraud Alert !!! This company is a total scam. I rented a vehicle for 11 days which according to them included full comprehensive insurance plus additional cover for windshield, tires, rims and bumper etc. I was asked to pay a non-refundable deposit upon booking and was informed that I will not be charged another depoisit while collecting the car at the branch. I was however, charged another deposit while receiving the car at the brach which is located outside Trabzon airport. I had a minor accident which barely scratched the car and which according to my contract should be covered by the insurance. However, upon returning the vehicle I was spoken to very rudely and asked to pay extra money. The attendent wasn't even willing to listen to my side of the story and clearly said they didn't care about what their own reservation team stated during the booking and I now had to deal with them. I did not pay any additional amount and just left the branch. These unprofessional scumbags did not have the shame to even drop us back to the International terminal and I along with my family which included small children had to walk for 20 minutes to reach the terminal. Unprofessional is an understatement, they are professional liars and frauds. I do not expect them to return my deposit back. Please DO NOT book with this company !!!
The first time we used them in June 25, the car was fine but they tried very hard to sell us insurance we didn’t need as we had purchased a hire car indemnity policy. We have hired many cars in Turkey over the years and knew what they were telling us was BS! It got quite difficult but eventually they allowed us to leave in the car without buying any additional insurance. I booked with them again in July 25 as to be honest they are cheaper than most other options. This time they didn’t have the car we booked and they offered us a downgrade for the same price! We booked a SUV and refused their offer of a Toyota Corolla! After an argument they cancelled our booking and left us to our own devices. We had to pay a very large premium at the airport to get a car right away to pick up my daughter. Not sure if I’ll even get my money back. They are cheaper but it is false economy. AVOID!!
This company is a scam, be very careful and better to avoid dealing with these scammers, they charge your credit card for no reason. I have rented a car for only two days and after two weeks they have charged more 160Usd claiming that I broke the hand break button, which was broken when they gave the car to me and till now no one replies to you and their customer service is bad.
They are stealing money, this is the worst problem. When I arrived to a pickup point, they asked for my credit card. I gave them my digital card without CCV, but then the guy said they need CCV and shown me the UI and CCV was required for blocking a deposit. It was more then 2 month ago, when I was on vacation in Turkey. Today I received a notification from my bank to enter one time code for a 34099 TRY purchase in Turkey, or around 820 USD. This was the only place I had ever shown my digital card code. The car was nice, maybe because it was not cheap. We had waited for more then 1.5 hour before they took us from the airport, it was frustraiting. Other services were good, the personnel were smiling, gave us water and a car with empty tank. It was gybrid SUV, but the battery was dead so we could only use gasoline.
I had a very frustrating experience with WindyCar at Sabiha Gökçen Airport in July 2025.Despite having a confirmed booking through DiscoverCars, I was refused the vehicle because my payment card was a Visa Debit card. What makes this situation even more unacceptable is the fact that I had previously rented from WindyCar in Turkey in February 2024 using the exact same card, with no issues at all.There was no clear warning during the booking process that debit cards would not be accepted. Had this policy been stated explicitly, I would have made other arrangements in advance. Instead, I was left stranded at the airport and had to find an alternative on short notice, which was both stressful and expensive.I’m very disappointed by the inconsistency in WindyCar’s policies and the lack of clear communication. A company that operates internationally should ensure consistent standards and better customer service.I would not recommend this company to anyone relying on a debit card or expecting professionalism at the airport branch.
Avoid Windy Car at all costs!Total scam — they ignored my calls and messages for 3 days, then responded at 2 AM on return day just to charge €30 for dropping the car at Istanbul Airport (where they already have an office!).Then they blocked 10,000 TL for a tiny, shallow scratch barely 3 cm long.Terrible communication, zero professionalism, and pure exploitation. Stay away!
PLEASE READ THIS BEFORE YOU GO THERELast summer I rented a car here by windycars at airport sabiha gokcen and handed over my credit card because they asked for it. That was very naive of me. The card was brand new and I had only used it with them.After I returned abroad, they made transactions on my credit card without my permission. They used it for groceries, holidays, and other purchases.I didn’t believe the reviews at first, but now I really regret it. ITS A SCAM!!! DO YOU NOT BELIEVE ME? READ THE OTHER REVIEW OR GET ME SCAMMED!
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