Review Time
Guys pls do not purchase anything from winny nowadays they are just making money by fooling people by giving cheap quality cake in higher price...I have been purchasing cake from winny since last 6 years but day by day their service and cake quality is becoming 3rd class even their delivery and coustomer service very faltu...if you order cake in the morning they will deliver it in the night after 11 pm such unreliable site should be banned.
VERY BAD SERVICE! I RECEIVED MY ORDWR LATE AND IN MESSY CONDITION. THE DELIVERY BOY TOLD ME NOT TO ORDER ONLINE AGAIN. MAYBE THEY DROPPED THE ORDER ON THE WAY OR THE FAULT OF THE MAKER OF THE CAKE. I AM NOT SATISFIED. I AM PAID FOR THE CAKE AND WHAT I GOT IS NOTHING. EVEN THE QUANTITY OF THE CAKE IS LESS NOT IN THE PROPER PROPORTION. I AM NOT SATISFIED. NEVER GOING TO ORDER AGAIN.
I had been a loyal customer of Winni for about 4 years. There had been service upsets in the past, but those were minor, like a delay in delivery or the design of the actual cake not matching the photo on the website. I was still OK with these things. This time, they ruined my niece's birthday by only sending a small cake with a blob of cream. Not only have they started cutting corners by reducing the cake portion, but they also use some tasteless, cheap cream. When I gave feedback on their website with 1 star, they did not show the review. I realised that they filter out the reviews to show only good things. Winni and their partners showed such manipulative, unprofessional behavior. Sorry, not taking it anymore now, finding some other cake delivery services.
Fraud Website......Does not give any update on the order till last moment & at the last moment they send an email that order cannot be fulfilled & order will be cancelled.We are unable to make any alternate arrangements by then.If you are looking to celebrate bdy or anniversary someone special through them.....Pls don't...........They will spoin your day....................
I’ve been a loyal customer of Winni for years, but this recent experience has completely shattered my trust. I ordered a Mother’s Day gift well in advance for delivery on May 11th. Shockingly, the gift was forcefully delivered on May 13th, two full days late — completely ruining the sentiment and timing of the occasion. My elderly mother was left confused and unaware, which was heartbreaking.Despite multiple emails and messages requesting cancellation and a refund, Winni never responded. No apology, no update — just pure negligence. And now, to make matters worse, they are refusing to refund the money.It’s extremely disheartening to see how a company that once offered good service now fails to maintain even basic customer support. It’s clear they’ve lost focus on quality after building a customer base.Shameful service. Zero accountability. I will never use Winni again, and I strongly advise others to avoid them too.
I ordered a birthday cake for my 7 year old niece. I paid for express delivery (9am to 3pm).It was not delivered till now.I contacted them via what's app, phone call and emails and no response from them.This is ridiculous and not good enough. Very disappointed and frustrated
Not worth even 1 star.Ordered a cake as valentines day gift to my wife. Paid for express delivery. Not yet delivered till 15 Feb 1430h.Customer service Not existing.Their contact numbers always busy.Worst experience and feel cheated.Item Not delivered
USERS BEWARE.They take an extra fee for delivery on top of the charge for the bouquet and then dont deliver at all.Infact the time frame for delivery was 9 AM to 3 PM. It was not delivered till 7:30 PM. It's an office location, so who will take a delivery after office hours. At 8:30 PM they sent a notification that it's delivered. To whom? For whom?Extremely poor customer service. Infact it's non existent customer service. And they have no refunds either.
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