Review Time
I had the most terrible experience with Winni while trying to surprise my father on his birthday. I placed an order for a premium cake and a bouquet, but the entire process was a disaster.First, the delivery was falsely marked as “delivered” hours before the actual delivery. After several calls and messages, the items were finally delivered late at night, but to my shock, both the cake and bouquet were of very poor quality, completely different from what I ordered. The cake wasn’t fresh and smelled stale, and the bouquet looked like it was picked up from a random local shop, not worth the price I paid.Even worse, the delivery person himself admitted that Winni placed the order very late, and that the cake was bought from a local bakery for just ₹350, while I paid ₹1748. Later, the bakery called me directly to inform me that Winni hadn’t even paid them, and this wasn’t the first time they faced such issues with Winni.Their customer support was another nightmare — rude, unresponsive, and dismissive, offering only a generic apology and an irrelevant replacement offer, long after the occasion was ruined.I would never recommend Winni to anyone. They are unprofessional, deceptive, and unethical, and they clearly have no respect for their customers or even the vendors they work with. Save your money and your special moments — choose a more reliable service.
Extremely disappointed with Winni. After a delayed birthday gift delivery, I was harassed by a woman linked to the delivery. She called me, my husband, and even our family members — using abusive language and threatening us, including his workplace. Despite raising a complaint, Winni took no action. This was a serious violation of our privacy and safety. Highly unprofessional and mentally disturbing experience. Not recommended at all.
DO NOT BUY FROM WINNI web portal .I placed an order to surprise my father-in-law on his birthday. Unfortunately, the package received was far from what was shown on your website and lacked both presentation and appeal.The bouquet arrived with stale curry leaves (who puts curry leaves in bouquet !!) As for the cake, the mango on top were completely mushy, clearly not fresh which was highly disappointing.I requested them to send a fresh bouquet to the same delivery address. It would mean a lot to ensure the recipient's experience is made special and memorable but they denied and there was no refund."ZERO RATINGS AND I WOULD SAY BAD EXPERIENCE"
Please don’t but any product or cake from Winnis , had the worst experience. They delivered the cake late for a function and delivered the damaged cake . And no support instead rude behaviour from customer care and zero solution provided. They accepted their mistake but did nothing about it . They assured to replace the cake but didn’t replace and started blaming me . Horribly ruined the surprise and day.Dont order
Pathetic management and customer service. The customer service rep is was not useful at all, did not offer a single useful piece of advice nor did he empathise. Very unprofessional bunch of individuals running this shitshow. Would never be returning to use their services again.
Guys pls do not purchase anything from winny nowadays they are just making money by fooling people by giving cheap quality cake in higher price...I have been purchasing cake from winny since last 6 years but day by day their service and cake quality is becoming 3rd class even their delivery and coustomer service very faltu...if you order cake in the morning they will deliver it in the night after 11 pm such unreliable site should be banned.
I had a terrible experience with Winni Cakes. I ordered a birthday cake from Dubai for my daughter, who is currently studying in India. To my shock, when she received the cake, her name was completely wrong—it wasn’t even a minor spelling mistake, they replaced her name with a boy’s name! This is unacceptable, especially for a special occasion like a birthday.I had provided the correct name while placing the order, and there’s absolutely no excuse for this level of carelessness. It completely ruined the surprise and sentiment of the moment.I sincerely regret choosing Winni. Had I gone with Ferns and Petals, this wouldn't have happened. Extremely poor attention to detail and customer service—definitely not recommended.
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