wundagroup.com

4.8
4.8 Based on 299 reviews

Wunda Group, designing and delivering award winning underfloor heating for over 15 years....

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Average Rating

4.8

/
5

299 Reviews

5 Star
93%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
2%

Filtered Reviews

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Review Time

BC74
Extremely helpful staff

Extremely helpful staff, long after installation of their system! Thank you.

5
Date of experience: May 01, 2024
Otis Brown
Extremely helpful staff

Extremely helpful staff, long after installation of their system! Thank you.

5
Date of experience: May 01, 2024
Astrid Foster
Great company to deal with

Great company to deal with. Emily who was in charge of my planning and purchase was a pleasure to work with also very professional. Also can’t believe how quickly it will be delivered amazing. Looking forward to installing the overlay system. Thank you for the help. Tim

5
Date of experience: Apr 24, 2024
Gabriel
Great company to deal with

Great company to deal with. Emily who was in charge of my planning and purchase was a pleasure to work with also very professional. Also can’t believe how quickly it will be delivered amazing. Looking forward to installing the overlay system. Thank you for the help. Tim

5
Date of experience: Apr 24, 2024
Jerri Coleman
First class customer service.

We just had a bungalow fully refurbished and we took the opportunity to have a wundafloor rapid response system installed throughout. Installation of the pipework and manifolds were by the plumbing engineer and the electrical works were carried out by the main contractor . However they left it to me to sort the set up. I struggled with getting the smart hub to pair to my mobile. A quick email to the help desk in the evening and I received a call back first thing this morning from Shareen. I scheduled a call for 4.30pm this afternoon. Shareen called me back on the dot. Shareen ran me through the set up process step by step and quickly got me passed the issue that I couldn't get past the evening before. Shareen stayed on the line with me ensuring that I successfully paired/ installed the smart connection box along with room set ups and slimline thermostats pairing. Absolutely first class service from Shareen and Wundagroup. We are looking forward to trying the UFH as our refurbishment project completes within the next couple of weeks. Thank you.

5
Date of experience: Apr 19, 2024
AW58
First class customer service.

We just had a bungalow fully refurbished and we took the opportunity to have a wundafloor rapid response system installed throughout. Installation of the pipework and manifolds were by the plumbing engineer and the electrical works were carried out by the main contractor . However they left it to me to sort the set up. I struggled with getting the smart hub to pair to my mobile. A quick email to the help desk in the evening and I received a call back first thing this morning from Shareen. I scheduled a call for 4.30pm this afternoon. Shareen called me back on the dot. Shareen ran me through the set up process step by step and quickly got me passed the issue that I couldn't get past the evening before. Shareen stayed on the line with me ensuring that I successfully paired/ installed the smart connection box along with room set ups and slimline thermostats pairing. Absolutely first class service from Shareen and Wundagroup. We are looking forward to trying the UFH as our refurbishment project completes within the next couple of weeks. Thank you.

5
Date of experience: Apr 19, 2024
Lindor Patterson
Fantastic service all round from design…

Fantastic service all round from design to delivery which was fast and efficient. Emily Andrews was a great help throughout the process making everything straight forward and easy. Not forgetting the brilliant value for money.

5
Date of experience: Apr 15, 2024
Salma Turner
Fantastic service all round from design…

Fantastic service all round from design to delivery which was fast and efficient. Emily Andrews was a great help throughout the process making everything straight forward and easy. Not forgetting the brilliant value for money.

5
Date of experience: Apr 15, 2024
Alyson
Shareen jones, Had some technical issues with smart…

Had some technical issues with smart thermostats and spoke with Shareen and she was absolutely amazing and went above and beyond even after closing time to ensure I got it all operational. Technical knowledge she showed made the job so easy for me and she even did some remotely from her side to help me .

5
Date of experience: Apr 10, 2024
Wanda Hughes
Shareen jones, Had some technical issues with smart…

Had some technical issues with smart thermostats and spoke with Shareen and she was absolutely amazing and went above and beyond even after closing time to ensure I got it all operational. Technical knowledge she showed made the job so easy for me and she even did some remotely from her side to help me .

5
Date of experience: Apr 10, 2024

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