wundagroup.com

4.8
4.8 Based on 299 reviews

Wunda Group, designing and delivering award winning underfloor heating for over 15 years....

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Average Rating

4.8

/
5

299 Reviews

5 Star
93%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
2%

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Review Time

Elvis R.
Very professional and polite .

Very professional and polite .Shareen helped with all my questions Excellent customer service .

5
Date of experience: Jul 26, 2024
Carlie Johnson
Very professional and polite .

Very professional and polite .Shareen helped with all my questions Excellent customer service .

5
Date of experience: Jul 26, 2024
Caroxide38
This company is out to scam you

This company is out to scam you, they've designed a system to provide two quotes for each enquiry, one - more expensive, for the installer to provide to the customer, and another cheaper quote so that the installer can make some extra money. This is awful behaviour, I'm not sure if it's even legal. BewareHere's a quote from their email:Hello,I am delighted to share some exciting news with you. Wunda has recently begun manufacturing our high-quality underfloor heating products right here in the UK. This shift has allowed us to reduce costs and pass those savings directly onto you, our valued customer.Here’s what our exclusive trade offer entails: Enhanced Profitability: Our new trade discount on premium underfloor heating products allows you to increase your earnings without increasing your workload. Dual Quotation System: We now provide two quotes for each order. One features your exclusive price, and the other is designed for you to share with your customer. This new system allows you to earn additional income simply by placing an order with Wunda. Customer Support: Our dedicated support team is available six days a week to assist both you and your customers with any queries or issues, allowing you to focus on your work.

1
Date of experience: Jun 24, 2024
Clay
This company is out to scam you

This company is out to scam you, they've designed a system to provide two quotes for each enquiry, one - more expensive, for the installer to provide to the customer, and another cheaper quote so that the installer can make some extra money. This is awful behaviour, I'm not sure if it's even legal. BewareHere's a quote from their email:Hello,I am delighted to share some exciting news with you. Wunda has recently begun manufacturing our high-quality underfloor heating products right here in the UK. This shift has allowed us to reduce costs and pass those savings directly onto you, our valued customer.Here’s what our exclusive trade offer entails: Enhanced Profitability: Our new trade discount on premium underfloor heating products allows you to increase your earnings without increasing your workload. Dual Quotation System: We now provide two quotes for each order. One features your exclusive price, and the other is designed for you to share with your customer. This new system allows you to earn additional income simply by placing an order with Wunda. Customer Support: Our dedicated support team is available six days a week to assist both you and your customers with any queries or issues, allowing you to focus on your work.

1
Date of experience: Jun 24, 2024
Cletus Price
Fantastic Bloke

Spoke to a lovely bloke this week, named Blue. Although I’m no longer in trade, he was super understanding and helpful. Will defo be sending all my contacts his way for their needs!

5
Date of experience: Jun 19, 2024
Benson C.
Fantastic Bloke

Spoke to a lovely bloke this week, named Blue. Although I’m no longer in trade, he was super understanding and helpful. Will defo be sending all my contacts his way for their needs!

5
Date of experience: Jun 19, 2024
Kane Wilson
Great technical staff

Great technical staff, who go the extra mile to help you out.Highly recommended company for UFH.

5
Date of experience: Jun 13, 2024
Benson Foster
Great technical staff

Great technical staff, who go the extra mile to help you out.Highly recommended company for UFH.

5
Date of experience: Jun 13, 2024
Frederick
BRILLIANT CUSTOMER SUPPORT

i had a nightmare with setting up the system until i rang up and got into touch with Shareen who not only help fix my problem but also carried on to help me step by step to start up the system, not to mention this was all done after hours after the problem ran out until gone 6pm when the technical support closes, she was friendly vry well knowledgeable and went above and beyond to help me.

5
Date of experience: Jun 12, 2024
Wolfgang
BRILLIANT CUSTOMER SUPPORT

i had a nightmare with setting up the system until i rang up and got into touch with Shareen who not only help fix my problem but also carried on to help me step by step to start up the system, not to mention this was all done after hours after the problem ran out until gone 6pm when the technical support closes, she was friendly vry well knowledgeable and went above and beyond to help me.

5
Date of experience: Jun 12, 2024

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