Name: www.mentedcosmetics.com
Address: NY, United States, NY, United States
Telephone: 000000000
Rating: 3.4

Asiyah Kurtz Guest

9 months ago

Reached out multiple times by email

Reached out multiple times by email, text and social media to exchange a product they recommended but never got a response. Customer service is nonexistent.

Date of experience: May 22, 2025

Chandra Guest

1 year ago

I've used Mented for 4 years

I've used Mented for 4 years, and it is my go-to cosmetic line. The foundations, eyeshadows, and lippies are spot on. They keep you looking flawless with little effort.

Date of experience: Dec 03, 2024

Joan Price Guest

2 years ago

Quality will never overshadow poor customer service

I was excited about my first purchase. Unfortunately, the package was lost for a few days, but was scanned as delivered. I could only reach customer service by text and email. No real response, so I was becoming frustrated. Finally, a warehouse employee contacted Amanda for me, relaying my problem and need to speak to someone employed by Mented. Amanda said I did not need her number, someone would look into the problem and eventually get back to me. USPS is whole, their shipping was paid, Mented is whole, I paid them for their product, only I was left with no product and minus the total cost and shipping. Eventually carrier found package, but Amanda’s words left me not feeling valued as a customer.

Date of experience: Mar 17, 2023

Judy Thompson Guest

4 years ago

Mented is an awesome for people of…

Mented is an awesome for people of color. They are available to answer your questions and respond with in a day. I definitely and strongly recommend Mented.

Date of experience: May 24, 2021

Jia Drisdom Guest

5 years ago

One of my favorite places to shop for Beauty!!

This is one of my favorite places to shop for beauty products. This company is for people of color (POC), and it's all about natural/nude makeup. They have a plethora of lipsticks in matte or semi-matte, lip gloss, blush, powder, etc. they carry only one eye palette, and it is for natural and everyday looks. The best product they have would be their foundation/shade sticks! They have an impressive shade range, and everybody needs to know about this site. The only downside to mented cosmetics is I wish they had more products! I have gotten just about every single thing I can, and I want to buy more like a crazy person. The packages always come looking great, their customer service is easy to deal with, and I've never had any problems with the shipment of products. They forgot to put lip gloss in one of my orders, but I called, and they sent out a replacement immediately with no hassle at all. Customer service was friendly and professional. The products can't be beat though. It is where I go when I want that natural look. It's also cool that you can use their shade sticks as contour and concealer, and they have a handy guide to tell you which shade to buy for each necessity. Honestly, mented cosmetics is the best place to shop for natural beauty looks if you are a POC. I highly recommend!