Review Time
I used to consider this my favorite clothing brand and have purchased many pieces over time. That’s why this situation is especially disappointing.
I paid approximately €90 for an item that was never included in my parcel. Inside the package there was only a small note stating that the item was out of stock. I was never informed beforehand, and I have not received a refund.
I initially received no response to my emails. After reaching out publicly on social media, I eventually received a reply via Instagram.
I genuinely liked this brand, but I cannot continue supporting a company that does not resolve a missing €90 item or respond to repeated contact attempts.
As a loyal customer, this level of service is unacceptable. Until this issue is resolved, I cannot recommend or continue supporting this brand.
Over the years, I've acquired many high-quality products from the service, and all their clothing is durable enough for skating. Their skateboard decks perform exceptionally well. Any issues I've encountered have been swiftly addressed, with replacements or refunds processed in a few days. I would certainly recommend this platform.
I've bought many quality items from the service over the years; all their clothing is durable for skating, and the skateboard decks perform well. Any issues I've faced have been resolved quickly, with replacements or refunds processed within days. I highly recommend this platform.
I paid for shipping and handling at checkout, only to face nearly $40 in extra charges upon delivery due to my location. There was no prior warning, just a checkbox on the label indicating potential additional fees. It took 3 weeks to arrive—18 days stuck in customs, and just 3 days to reach me afterward.
I ordered with next-day delivery nearly two weeks ago. Tracking indicates no parcel has been handed to the courier. I've emailed for help but received no response, despite the website stating they reply in 2-3 days. They've taken my money, and I have nothing. Caution is advised.
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