Review Time
I found this service during the Black Friday sales week after missing out on an item from another seller. They offered it at the same discounted price, and everything went smoothly. I would definitely be willing to use this service again.
I ordered a pair of shoes in October but didn’t receive them (they were left outside in my front garden), and the company claims they won't send a replacement or refund since they were deemed 'safely delivered.' UPDATE: I never instructed the delivery service to leave them in a safe place, and the company hasn't provided any proof that I did. Customers should be cautious when ordering through this service.
I ordered a great deal on a Sandqvist Sacoche on Tuesday, and it arrived on Thursday. I was a bit unsure since it was nearly half-price, but it's a new, sealed item and exactly as described. I'll certainly check this service before buying elsewhere in the future.
The pair of trainers I received were mismatched sizes. The support team was very kind in trying to resolve the issue, but they insisted on having the incorrect trainers returned before sending the right ones. I ended up waiting 2-3 weeks to get the correct trainers. There were numerous calls and emails exchanged. The fault lay with the company, and I expected more assistance in getting the right items to me. I ordered on October 14th and finally got them on October 29th, which is 15 days, not the misleading 8 days they mentioned.
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