Review Time
Ordered quite a few items, all were squeezed into the smallest bag possible so they were creased on arrival. No delivery note (Yours have stopped doing these to lessen their carbon footprint - yeah right, more like save them money). They sent me an email saying invoice attached, it was completely blank.Clothes are generally reasonable for the price but why do they go longer as the sizes increase? Don't Yours know how to size up properly? And why do they no longer stock the larger sizes in store? Embarrassed by what should be their target market?Edit in response to Yours reply. You've promised to pass on feedback before, nothing ever happens. And I contacted you via social media about the invoice, no reply. So stop trying to placate unhappy customers and actually do something for once.
The clothes I received are lovely, as usual.I paid extra for a named day delivery when I couid be sure to be in. The items were dispatched correctly to arrive that day.However the delivery was not so good - not Yours fault at all but we were in all day and our choice of neighbour was also in all day. Our entry system has buzzers for each flat and you can't miss it because it is very loud. I got a message to say could not deliver so my extra money was wasted. Instead of arriving on Saturday as requested it was delivered late on Monday evening. Not Yours fault I know, but they need more reliable deliveries.
Claim your business profile now and gain access to all features and respond to customer reviews.
