Review Time
I have bad skin allergies and my face would get all red and puffy in the sun. I couldn't find anything to help with my breakout. Until I took the test for Y'OUR. With my sensitivities and the fact that I can only use natural amd fragrance free products, Y'OUR has made me more confident and my skin so clear and soft. I absolutely love the Day/Night cream, cleanser and the Serum. No icky sticky is a big Plus! Thank you!! It's been 3 months and I'm very satisfied.
I have seen reviews saying bad customer service or received no reply, but I have had 0 issues with reaching out even when asking for the littlest of things. Their replies are also not copy paste. They truly read and keep track of your progress. If you had concerns about your skin months ago, they will remember it.I tried Y'OUR on a whim since no matter how hard I tried to combine skincare products to get something to work nothing did. Finally I started with Y'OUR and within the first shipment my skin felt smoother and looked cleaner. A month or so in I had to make an adjustment where for a while I felt like I was breaking out more (I wasn't sure if due to time of year or more stress in my life or was I mixing skincare products I shouldn't be or was my skincare routine wrong or missing something) and their customer service actually gave me advice on my skincare routine, they adjusted my formula slightly, and even included a product in my next shipment to help and try out. Needless to say what they suggested ended up working and I've stuck with the new formula since.I'd like to share that I do not have severe acne, and am more of a combination type skin. I breakout occasionally - mostly due to weather/ time of year/ stress but these products have kept my skin feeling healthier and breakout free!Even with all this high praise, recently I was about to cancel my membership due to financial reasons and their customer service worked with me on making my payments more affordable. I'm happy to say I accepted the lifetime discount and will continue to be using Y'OUR products for the foreseeable future.
HORRIBLE. I made an order and realized I made a mistake within seconds. Tried contacting them via phone- no answer. Tried e-mail- they waited for my order to ship to contact me. Now I’m out $150 and they offered me a $30 credit toward my best purchase…there will be no more purchases!!!
The skincare products are AMAZING! The customer service is OUTSTANDING! I was going to cancel my membership because it was getting a bit pricey for me since I have two kids to take care of but they offered me a discount for life! Love this company. Clean products and great skincare consultants!
Their products and customer service are great. They are very easy to contact and I was taken care of.-I was offered a free product for the review, but didn’t accept it. Thought I’d add that bc I’m literally checking a box saying “I am eligible to leave this review.” But I wanted to leave a good review anyway.
A BIG FAT SCAM! I was completely mislead by what the 40 percent off first month was, it really just means that it is a 40 percent off of your first installment. This is so scummy of them to do because they then proceed to charge you around 80 dollars for two more months. I tried to contact customer service and no response. please beware.
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We created a unique algorithm - Skin AI ® - that’s driven by powerful AI and human insights to fully assess your skin’s needs, then create a personalized regimen that changes with you. Because we believe every person should be able to have the confidence and “I can do anything” feeling that comes with having great skin.
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