zagg.com

1.4
1.4 Based on 81 reviews

About Us ZAGG Brands is a global leader in accessories and technologies that empower mobile lifestyles. Our award-winning product portfolio includes screen protection, power management solutions, mobile keyboards, cases and personal audio. Regardless of o...

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Average Rating

1.4

/
5

81 Reviews

5 Star
8%
4 Star
1%
3 Star
0%
2 Star
4%
1 Star
87%

All Reviews

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Review Time

Beth Hebert
The 3 in 1 travel charger does not charge the phone. When I contacted the company, it said that it c

The 3 in 1 travel charger does not charge the phone. When I contacted the company, it said that it could replace it but that it wasn't in stock. Options were I could wait for it to come back in stock or pick a "similar" replacement. None of the choices were similar or a travel charger. At their website the item IS in stock. I emailed several times over 2 months with them explaining that warranty in stock is not the same as in stock. I was told it would take a couple of weeks for it to be "in warranty stock>" It has been 2 months.

1
Date of experience: Feb 17, 2026
Brandon Floyd
Horrible now they charge $10 for a warranty replacement. This is probably all it costs to make them

Horrible now they charge $10 for a warranty replacement. This is probably all it costs to make them in the first place. We pay enough $60 for the original. Make a better product & it won’t crack the first time you drop it. So sad that you sell a $60 screen protector & then charge shipping for warranty

1
Date of experience: Feb 10, 2026
Delia
Terrible experience with my order

I ordered a screen protector for my new watch on 28/12/25, and almost three weeks later, it still hasn't arrived. I reached out for assistance and received a response stating, “Our team is working through a queue of inquiries, and we appreciate your patience as we get to yours. Please refrain from replying to this ticket until you hear from one of our agents, as it may delay our response. Hang tight — we’ll be with you soon!” So, essentially, if I respond to the email, it will take even longer? I regret not checking the reviews beforehand, as I would have chosen to avoid this company.

1
Date of experience: Jan 15, 2026
Ethelreda Price
Disappointing experience with the product

I invested a considerable amount in a screen protector, and just three days later, it began to peel off. Unfortunately, I was away when this issue arose, so I couldn't return until the eighth day. The response I received was to pay $12 for a replacement under warranty. This is extremely frustrating. I will not be returning to this store.

1
Date of experience: Jan 08, 2026
Dom Wilson
Defective Product and Rip-off

The product is defective and feels like a rip-off. My initial purchase was made at a retail store, where the sales representative installed it as they had done many times before. Within two days, it started to come loose at the edges, so I decided to order a replacement due to the advertised lifetime warranty. This incurred a shipping fee of over $10. I followed the provided instructions carefully, but the new screen protector I applied four days ago is also beginning to separate at the edges. I spent over $60 on what seems to be $4.49 worth of subpar material, and now every time I need a replacement, which appears to be every few days, it will cost me over $11. THIS IS A SCAM! AVOID THIS PRODUCT!

1
Date of experience: Jan 04, 2026
Carson Cook
Product is Defective

The product is defective and feels like a scam. My initial purchase was made at a retail location, where the sales representative installed it as usual. Within two days, it started to loosen at the edges, so I ordered a replacement due to the advertised lifetime warranty. This incurred a shipping fee of over $10. I followed the instructions carefully, but the new screen protector I applied four days ago is also beginning to separate at the edges. I spent over $60 on what seems to be $4.49 worth of faulty material, and now every time I need a replacement, which seems to be every few days, it will cost me over $11. THIS IS A SCAM! AVOID THIS PRODUCT!

1
Date of experience: Jan 04, 2026
Elbert Howard
Top-Notch Service Experience

I have been a very satisfied customer for several years. Today, a representative helped me set up a new phone cover in my favorite color! Like this representative, all the employees have been pleasant to work with and provide products and services promptly. Kudos to the team for their support!

5
Date of experience: Jan 02, 2026
Very Poor Quality Screen Protector

Very poor quality screen protector. It claims to be super strong, but mine has broken twice without being dropped. And the lifetime warranty? I had to pay 7.99 euros for shipping when I used it. Don't buy this.

1
Date of experience: Dec 29, 2025
Chuck Johnson
Frustrating Warranty Experience

I registered for a replacement, but they canceled it two days later. I tried again, and it was canceled once more. After contacting support and providing my receipt, I was charged again, only to find out it was canceled again!

1
Date of experience: Dec 22, 2025
WABINGO10
Disappointing Experience with Screen Protector

I had a very disappointing experience with the screen protector. It developed multiple bubbles during installation, despite careful application. The support options were unreasonable, requiring long processes for replacements, and shipping costs were incurred even for faulty products. Essentially, there is no genuinely free return or replacement, and the company places the blame on the customer instead of honoring its quality claims.

1
Date of experience: Dec 19, 2025

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Business Details

  • About Us
    ZAGG Brands is a global leader in accessories and technologies that empower mobile lifestyles. Our award-winning product portfolio includes screen protection, power management solutions, mobile keyboards, cases and personal audio. Regardless of our success, ZAGG Brands remains a scrappy, entrepreneurial company at heart that seeks to earn your trust every day.

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  • call 18007009244
  • language https://www.zagg.com

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