Name: zenpark.com
Telephone: 000000000
Rating: 3.9

WW Guest

The service works really fine

The service works really fine, to find a parking, make the reservation, payment, access to the garage using the smartphone, etc. The cost is very cheap comparing to regular or street parking in France.Just one observation, the sign for pedestrian entrance in the parking at the Rue de Courcelles in Reims is not well visible, but since it is easy to use the main gate it is not an issue in my opinion.

Date of experience: Sep 24, 2020

Terry Guest

5 years ago

Already 3 times, 0problem

Already 3 times I book, no problem. My car is in safe zone, the process is easy to understand.

Date of experience: Sep 24, 2020

JH81 Guest

5 years ago

A great option

I have used zenpark almost every month for 4 years and I have been very satisfied.I have noticed that they have increased their prices. I hope they don't price themselves out of the market.

Date of experience: Sep 24, 2020

Lily Barnes Guest

5 years ago

Great experience

Great experience! Were easy to use and helps to save money:)

Date of experience: Sep 24, 2020

Woody C. Guest

5 years ago

Disastrous experience

Disastrous experience. We could no longer make our pick-up time, and tried (24 hours in advance) to extend our booking by a couple of hours, but were told by customer service that this was completely impossible, and that our code will not work on our arrival. Moreover, because we were picking up the car on a Sunday, we were told the emergency contact number would not be answered if nobody else using the car park happened to let us in. We are a family of 5, and will find ourselves with no way to access our car, and stranded on the pavement overnight. Customer service completely unable to help extend the booking, or to offer any solution. Completely unacceptable.

Date of experience: Aug 22, 2020

Melville Guest

5 years ago

Disastrous experience

Disastrous experience. We could no longer make our pick-up time, and tried (24 hours in advance) to extend our booking by a couple of hours, but were told by customer service that this was completely impossible, and that our code will not work on our arrival. Moreover, because we were picking up the car on a Sunday, we were told the emergency contact number would not be answered if nobody else using the car park happened to let us in. We are a family of 5, and will find ourselves with no way to access our car, and stranded on the pavement overnight. Customer service completely unable to help extend the booking, or to offer any solution. Completely unacceptable.

Date of experience: Aug 22, 2020

Ezra Cooper Guest

6 years ago

Perfect

Easy to book, easy to cancel, affordable price, never had any problem with my bookings, perfect so far 👍

Date of experience: Mar 03, 2020

HM Guest

6 years ago

Perfect

Easy to book, easy to cancel, affordable price, never had any problem with my bookings, perfect so far 👍

Date of experience: Mar 03, 2020

Simon Peeters Guest

6 years ago

sans problem

Date of experience: Jan 30, 2020

RH95 Guest

6 years ago

Excellent

Easy to use, plenty of space available, plenty of parking spaces available and in different places. I would really recommend it. Moreover, it's so cheap! 4€ for a full day, in a closed and spacious parking space. You will never have that kind of price somewhere else!