zenpark.com

3.9
3.9 Based on 214 reviews

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Average Rating

3.9

/
5

214 Reviews

5 Star
63%
4 Star
12%
3 Star
2%
2 Star
1%
1 Star
22%

Filtered Reviews

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Review Time

Jon S.
Thank you Zenpark for giving me a…

Thank you Zenpark for giving me a parking space in Lyon in an underground parking barely big enough for a regular sized car (1cm on each side, ended up scratching up my new car). Also, thank you for NOT refunding me when I cancelled my second reservation the night before. Very helpful and considerate of your customer service... I will be telling everyone that your service is abhorrent and not to book a parking space with you, ever.

1
Date of experience: May 01, 2019
Clarissa R.
Thank you Zenpark for giving me a…

Thank you Zenpark for giving me a parking space in Lyon in an underground parking barely big enough for a regular sized car (1cm on each side, ended up scratching up my new car). Also, thank you for NOT refunding me when I cancelled my second reservation the night before. Very helpful and considerate of your customer service... I will be telling everyone that your service is abhorrent and not to book a parking space with you, ever.

1
Date of experience: May 01, 2019
Emanuel Cooper
Horrible

Horrible, DO NOT USE! I used Zenpark, booked a parking place the day before going to Paris, when I got there, all roads leading to the car park were closed off due to a Paris half marathon I found out once I saw it. The parking place should never have been sold given I couldn't drive towards it. Also tried their customer service to complain and no response. They gave me no notice of this half marathon and did not refund me either. Very unhappy.

1
Date of experience: Mar 13, 2019
Lindor Cooper
Horrible

Horrible, DO NOT USE! I used Zenpark, booked a parking place the day before going to Paris, when I got there, all roads leading to the car park were closed off due to a Paris half marathon I found out once I saw it. The parking place should never have been sold given I couldn't drive towards it. Also tried their customer service to complain and no response. They gave me no notice of this half marathon and did not refund me either. Very unhappy.

1
Date of experience: Mar 13, 2019

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