Name: ziipbeauty.com
Telephone: 000000000
Rating: 4.4

Veronica Guest

I love the ZIIP Halo device

I love the ZIIP Halo device. It does a great job of lifting, contouring and firmness to my skin. It doesn’t take a lot of time to use and I’ve received so many compliments on how my skins looks

Date of experience: May 08, 2025

NB Guest

10 months ago

I ordered some gel and it was here in 2…

I ordered some gel and it was here in 2 days!

Date of experience: May 07, 2025

Charli Guest

10 months ago

Appalling customer service

I ordered a Ziip Halo and paid extra for Saturday delivery only to receive a notification that it would be delivered on Friday (no one at home). I questioned this and explained why it wasn't suitable. After multiple emails back and forth I arranged to take the following Tuesday off work (I'm self employed so lost income) and received confirmation that the parcel would be delivered on the Tuesday. I waited at home all day and it did not arrive. I was then told it was being returned to sender because no one was home to take delivery. I asked direct questions which were not answered. I asked to make a complaint and this was ignored. Ultimately I completely lost faith in their customer service and have asked them to cancel the order and refund my money. It became clear that different customer service representatives were responding to the email directly in front of them without looking at previous emails. If they cannot organise deliveries (they are responsible for the couriers they choose to use) and they cannot respond appropriately to emails I would not trust them to manage any actual issues with the device. Extremely disappointing.

Date of experience: May 07, 2025

Tammy Sanders Guest

10 months ago

Best customer service ever!

Date of experience: May 07, 2025

Venus A. Guest

10 months ago

Great customer service

I was having difficulty when I would do a full facial modality- my skin would peel the next day. I couldn’t figure out the reason. Then I wondered if it were one of the conductive gels I was using. ZIIP offered to send me a different one, NO CHARGE! It worked!!!!!!!!Thank you ZIIP for your amazing customer service!

Date of experience: May 06, 2025

Margo H. Guest

10 months ago

Ziip is for real...

I got this Ziip because of good reviews I heard from a trusted source. So far it has been making my skin feel smooth and look healthier. I've been using it almost 2 weeks. The Ziip App is very helpful.

Date of experience: May 05, 2025

Lotheis12 Guest

10 months ago

Very good customer service and prompt…

Very good customer service and prompt delivery.

Date of experience: May 05, 2025

Taysonrock Guest

10 months ago

It is a w device

It is a wonderful device! I do have an issue with it finishing the treatment before it should. Sometime by a good bit. Can you tell me why this is happening and what I can do to correct It? Thsnks for your in depth help. Love this mighty little device. . A game changer, even though I know at age 77 I cannot expect miracles!Fondly, Elaine Kwasha

Date of experience: May 04, 2025

GT17 Guest

10 months ago

Love this thing!

Love this! You see an immediate tightening. I’m not sure about long term improvements since I’ve only had it a short time - but instant gratification is great too!