Review Time
Amazing customer service! I spoke with them about a return inquiry. Also, I requested to reserve a sweatshirt (Last Piece), and everything worked out smoothly and perfectly! I got the refund within a week. The most reliable place to buy AMIRI and Casablanca products.Thanks to the guy who reserved the jumper for me ;)
Horrible site and staff returned an item in MAY and every week since then i have emailed them for a refund, they blocked me off whatsapp and wont refund me it is currently december AVOID AT ALL COSTS LOST ME 1800 ill only delete this if they refund me
On the 5th of October 2022 i Purchased from this lot a pair of Stone Island shorts and a Stone Island hoodie both was too small so contacted them they then gave me a return label which I sent the items back straight away via UPSIt is now the 14th of January 2023 and still not refund I message them every couple of days and get the reply and I quote [04/01, 10:42] +44 7843 897501: Hello From Zoofashions.comUnfortunately UPS are still working on the case.As stated before we will provide further details once UPS provide feedback.There is no time limit on these casesAs stated before we will provide the information once given.We understand this is a long process and we apologise for this.Honestly this is the same kind of responses I have been getting every week from this shower AVOID AVOID AVOID I wish I had read the reviews before purchasing from this lot 😕
MY LIFE IS COMPLETE. I SWEAR TO GOD I LOVE YOU SO MUCH. Very rare valentino rockstud bag soldout everywhere AND THEY HAD IT FOR 200 EURO. I PAYED 700 euro for this one, IVE BEEN SEARCHING FOR 3 WEEKS ONLINE FOR THIS BAG!!!!!!!!!!!!!!!!!!! this bag is arround 940 euro else where but sold out. IM DYING IM SO HAPPY I LOVE THIS SITE SO MUCH IM ABOUT TO CRY I LOVE YOU FOR THE BOTTOM OF MY HEART GOD BLESS YOU
i returned an article of clothing due to sizing issues - no actual measurements were provided in their website btw - and retuned it well within the timeframe for returns. i paid £30 for shipping to Australia with ‘free returns’ according to the website. but i’ve been told that they only refund the cost of the item less shipping which wasn’t clearly pointed out in their FAQs and T&Cs. i just assumed it will be like the other online stores that sell high end fashion (although Matches & MrPorter don’t even charge any shipping over a certain amount purchased) and would give me a FULL refund. that was my mistake. NEVER AGAIN.
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For over 40 years, Zoo Fashions has served as a cornerstone of high-end and designer fashion in East London. Built on the foundations of knowledge, expertise and experience in luxury brands.
Our mission has always been to provide exceptional styling advice and curate global collections for style-conscious taste makers and leaders. We go beyond simply selling clothes; we aim to empower our customers to express their individuality and build confidence through their wardrobes.
Shop in-store at our Flagship location in Ilford or online at zoofashions(dot)comSee more
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