zoofashions.com

3.8
3.8 Based on 19 reviews

For over 40 years, Zoo Fashions has served as a cornerstone of high-end and designer fashion in East London. Built on the foundations of knowledge, expertise and experience in luxury brands. Our mission has always been to provide exceptional styling advi...

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Average Rating

3.8

/
5

19 Reviews

5 Star
68%
4 Star
0%
3 Star
5%
2 Star
0%
1 Star
26%

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Review Time

Arliss Johnson
Amazing customer service

Amazing customer service! I spoke with them about a return inquiry. Also, I requested to reserve a sweatshirt (Last Piece), and everything worked out smoothly and perfectly! I got the refund within a week. The most reliable place to buy AMIRI and Casablanca products.Thanks to the guy who reserved the jumper for me ;)

5
Date of experience: Feb 19, 2023
OxY_NoTreK
AVOID WORST WEBSITE

Horrible site and staff returned an item in MAY and every week since then i have emailed them for a refund, they blocked me off whatsapp and wont refund me it is currently december AVOID AT ALL COSTS LOST ME 1800 ill only delete this if they refund me

1
Date of experience: Dec 17, 2022
Lucia Morris
AVOID AT ALL COSTS THEY DONT REFUND YOU

On the 5th of October 2022 i Purchased from this lot a pair of Stone Island shorts and a Stone Island hoodie both was too small so contacted them they then gave me a return label which I sent the items back straight away via UPSIt is now the 14th of January 2023 and still not refund I message them every couple of days and get the reply and I quote [04/01, 10:42] +44 7843 897501: Hello From Zoofashions.comUnfortunately UPS are still working on the case.As stated before we will provide further details once UPS provide feedback.There is no time limit on these casesAs stated before we will provide the information once given.We understand this is a long process and we apologise for this.Honestly this is the same kind of responses I have been getting every week from this shower AVOID AVOID AVOID I wish I had read the reviews before purchasing from this lot 😕

1
Date of experience: Oct 04, 2022
Great selection of products

Great selection of products. Extremely fast international shipping with no issues whatsoever. Thank you for a pleasant and speedy transaction. Definitely recommend.

5
Date of experience: Sep 08, 2022
Trevor P.
My order has taken 3 months

Company is a scam, waited over 3 months for my order. never arrived. the company stopped replying to emails. I have now got lawyers involved.

1
Date of experience: May 24, 2022
Charley Clark
Very good contact with the seller

Very good contact with the seller, shipped on time. 100% perfection. 👍

5
Date of experience: Mar 31, 2021
MY LIFE IS COMPLETE

MY LIFE IS COMPLETE. I SWEAR TO GOD I LOVE YOU SO MUCH. Very rare valentino rockstud bag soldout everywhere AND THEY HAD IT FOR 200 EURO. I PAYED 700 euro for this one, IVE BEEN SEARCHING FOR 3 WEEKS ONLINE FOR THIS BAG!!!!!!!!!!!!!!!!!!! this bag is arround 940 euro else where but sold out. IM DYING IM SO HAPPY I LOVE THIS SITE SO MUCH IM ABOUT TO CRY I LOVE YOU FOR THE BOTTOM OF MY HEART GOD BLESS YOU

5
Date of experience: Feb 07, 2021
Wade J.
i returned an article of clothing due…

i returned an article of clothing due to sizing issues - no actual measurements were provided in their website btw - and retuned it well within the timeframe for returns. i paid £30 for shipping to Australia with ‘free returns’ according to the website. but i’ve been told that they only refund the cost of the item less shipping which wasn’t clearly pointed out in their FAQs and T&Cs. i just assumed it will be like the other online stores that sell high end fashion (although Matches & MrPorter don’t even charge any shipping over a certain amount purchased) and would give me a FULL refund. that was my mistake. NEVER AGAIN.

1
Date of experience: Jan 27, 2021
Toby Parker
FANTASTIC !!!

LOVELY SELECTION OF DESIGNER CLOTHES AT GREAT PRICES TOGETHER WITH REALLY HELPFUL FRIENDLY STAFF AND NEXT DAY DELIVERY.

5
Date of experience: Dec 03, 2020

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Business Details

  • For over 40 years, Zoo Fashions has served as a cornerstone of high-end and designer fashion in East London. Built on the foundations of knowledge, expertise and experience in luxury brands.

    Our mission has always been to provide exceptional styling advice and curate global collections for style-conscious taste makers and leaders. We go beyond simply selling clothes; we aim to empower our customers to express their individuality and build confidence through their wardrobes.

    Shop in-store at our Flagship location in Ilford or online at zoofashions(dot)comSee more

  • email info@zoofashions.com
  • call +4402085141595
  • language https://zoofashions.com

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