zopa.com

4.6
4.6 Based on 798 reviews

We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest wit...

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Average Rating

4.6

/
5

798 Reviews

5 Star
85%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
9%

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Review Time

Mr Simon Lee
Every time I have needed help

Every time I have needed help, money, zopa have been there to help.They are not the cheapest rate for sure but are easy to deal with and incredibly quick to pay.Definately responsible and reliable.

5
Date of experience: Nov 18, 2025
Christopher Morton
Proactive Zopa

Have been dealing Zopa for over two years and always very informative and keep you updated with everything they are doing either with you or their other business interests. Recently open a current account seem to be more proactive than the major banks in the UK.

5
Date of experience: Nov 18, 2025
Mandy
I applied for a loan with Zopa

I applied for a loan with Zopa, it took a couple of days for it to be confirmed. I really appreciate the speed this was dealt with to receiving the payment. Excellent, thank you Zopa

5
Date of experience: Nov 18, 2025
paul harrigan
Great app and very efficient to deal with

Great app, quick process after a few details were submitted on initial application and a five minute phone call. Money in my bank within 30 minutes of the call. I like you can pay extra payments on the app and also change your monthly payment date which I did on the app from 18th of the month to 3rd. Interest rates were the best and going by other reviews this company Zopa seem at least contactable if there are issues.

5
Date of experience: Nov 18, 2025
Jaunita Hopper
Would give no stars if i could.

Would give no stars if i could.Victim of fraud on my card i made claims and gave proof with police contact and it was declined. I am left liabke for something i didnt do causing financial harm and risk. zopa are bullies who prey on the weak and blaitantly commit fraud and blatently ignore your human rights and coverage under credit card law.

1
Date of experience: Nov 18, 2025
Sajid Saleem
Quick & easy to set up great app

5
Date of experience: Nov 17, 2025
Jeannette Worthington
I have asked for confirmation my loan…

I have asked for confirmation my loan has been paid on 3 occasions and have been told it will be with me withing 24 hours. It is now nearly a week and I have had nothing.

1
Date of experience: Nov 17, 2025
Alan Sharp
Excellent procedures

Excellent procedures for applying then communicating a decision. The levels of security within those procedures inspires confidence. Once an affirmative decision was made the provision of the loan requested happened within one minute. Mighty impressive. The feature that allows for an existing loan balance to be paid off from the new loan is helpful. Thank you Zopa, once again.

5
Date of experience: Nov 17, 2025
Paul Walker
First class in every aspect

First class in every aspect, communication, support and customer service , would highly recommend .

5
Date of experience: Nov 17, 2025
Prompt response

Prompt response

5
Date of experience: Nov 16, 2025

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Business Details

  • We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.

    Need some help with one of your products or would like to get hold of our team? Head to https://www.zopa.com/help to find everything you need.See more

  • language https://www.zopa.com

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