Review Time
Have been dealing Zopa for over two years and always very informative and keep you updated with everything they are doing either with you or their other business interests. Recently open a current account seem to be more proactive than the major banks in the UK.
Great app, quick process after a few details were submitted on initial application and a five minute phone call. Money in my bank within 30 minutes of the call. I like you can pay extra payments on the app and also change your monthly payment date which I did on the app from 18th of the month to 3rd. Interest rates were the best and going by other reviews this company Zopa seem at least contactable if there are issues.
Would give no stars if i could.Victim of fraud on my card i made claims and gave proof with police contact and it was declined. I am left liabke for something i didnt do causing financial harm and risk. zopa are bullies who prey on the weak and blaitantly commit fraud and blatently ignore your human rights and coverage under credit card law.
Excellent procedures for applying then communicating a decision. The levels of security within those procedures inspires confidence. Once an affirmative decision was made the provision of the loan requested happened within one minute. Mighty impressive. The feature that allows for an existing loan balance to be paid off from the new loan is helpful. Thank you Zopa, once again.
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We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.
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