zopa.com

4.6
4.6 Based on 798 reviews

We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest wit...

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Average Rating

4.6

/
5

798 Reviews

5 Star
85%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
9%

Filtered Reviews

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Review Time

SHAKEEL
Found Zopa through MoneySavingExpert's

Found Zopa through MoneySavingExpert's. Opened Zopa's Biscuit account, Zopa Regular Savings and got interest rate of 7.1% The whole process was straight forward and It only took a few days for the debit card to arrive. Transferring funds in & out is quick. I highly recommend this company to anyone wanting easy and fast banking.

5
Date of experience: Nov 12, 2025
Mark Whiting
Great rates at the moment

Great rates at the moment. Easy to use app highly recommend. Don't keep emailing which is good.

5
Date of experience: Nov 12, 2025
Thomas
I had a great experience with Zopa

I had a great experience with Zopa, I did look for a loan on the market and got great deal from Zopa. Low APR and good monthly repayments suit my demand. Easy process, lljust linked my bank account and all was done in under 10min.

5
Date of experience: Nov 12, 2025
Emily Vera
Excellent service

They were very helpful Confident with what they were offeringSociable engaged me in the conversation

4
Date of experience: Nov 12, 2025
Ms N L R
Not happy with lack of help

Assistant on the phone was very understanding and compassionate, of my need for a small emergency loan, which would ironically enable my partner to return home and pay me back various owings by bank transfer. This was the reason why my Credit score had alightly decreased, ie due to money I'd lent my partner while he was working on a project away from home. The superiors of the Assistant did not want to hear any of it.Not happy with the service as I have been a customer for some time now.Will not use Zopa for anything else in future.

2
Date of experience: Nov 12, 2025
Tafara Mukurumbira
Quick service

Quick service, great customer service. Very satisfied!

5
Date of experience: Nov 12, 2025
Patrick Kelly
Quick and simple easy to use

Easy application processed speedily and approved card arrived 2-4 days later. App is easy to navigate and very clear with loads of info.

5
Date of experience: Nov 11, 2025
Customer
Yes everything went well

Yes everything went well I did it all on line on the app filled in what I needed to and sent what paper work needed and with in a few hours the money was in the bank very pleased and easy to do

5
Date of experience: Nov 10, 2025
customer
I join zopa biscuit account for the…

I join zopa biscuit account for the high interest account but I found that this was easy and very user friendly service and it only took about 5 mins to setup i would tell anyone to join great bank

5
Date of experience: Nov 09, 2025
Peter
Brilliant Service

Brilliant service, easy application, friendly and knowledgeable staff nothing too much trouble. Excellent.

5
Date of experience: Nov 07, 2025

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Business Details

  • We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.

    Need some help with one of your products or would like to get hold of our team? Head to https://www.zopa.com/help to find everything you need.See more

  • language https://www.zopa.com

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