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zopa.com

zopa.com

4.6
4.6 Based on 798 reviews

We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest wit...

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Average Rating

4.6

/
5

798 Reviews

5 Star
85%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
9%
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Review Time

Brian
Great credit card

Great credit card , great app , after a few months of using I’ve had a credit limit increase offer, would highly recommend Zopa !

5
Date of experience: Nov 21, 2025
Ioana Ancuta Seyhan
In time of need Zopa helped me

In time of need Zopa helped me. The process was smooth and I understood it.

5
Date of experience: Nov 21, 2025
Ian
Easiest finance company to deal with.

Easiest finance company to deal with. Setting up a loan is easy. Once you have an account they tell you if you are able to borrow more and the process to apply is clear and quick. Very clear APP too.

5
Date of experience: Nov 21, 2025
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Jessica March
Really shocking customer service

Really shocking customer service. I called 3 times to get an email sent to me and they were incapable of doing this. A joke service.

2
Date of experience: Nov 20, 2025
Cathy Caswell
This was such an easy experience from…

This was such an easy experience from start , my husband opened an account and started to gain interest on his bank account so I done the same. Easy online account

5
Date of experience: Nov 20, 2025
Peter Scott
Rather time consuming working out what…

Rather time consuming working out what to click to put money into a pod from money in the App.Sounds very easy but can be quite frustrating not clicking the right thing

5
Date of experience: Nov 20, 2025
Evelyn McDonald
Dealt with the bank recently

Dealt with the bank recently. Spoke to several members of staff, Sim, Michelle and Tasha. All lovely and so helpful. Sorted my problem that afternoon. I only have one complaint, when on hold they play Jazz!!! My idea of hell. 😝

5
Date of experience: Nov 20, 2025
MARCU
It is very easy to apply a fast answer

It is very easy to apply a fast answer, no time wasted on unnecessary questions, and no hidden charges.Highly recommended.

5
Date of experience: Nov 20, 2025
Anton
Brilliant

Brilliant, easy from application, payment to early pay off the loan.

5
Date of experience: Nov 20, 2025
Andrea Lawson
An amazing experience using Zopa

An amazing experience using Zopa. Quick, easy, and reliable.

5
Date of experience: Nov 20, 2025
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Business Details

  • We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.

    Need some help with one of your products or would like to get hold of our team? Head to https://www.zopa.com/help to find everything you need.See more

  • language https://www.zopa.com

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