zopa.com

4.6
4.6 Based on 798 reviews

We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest wit...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

798 Reviews

5 Star
85%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
9%

Filtered Reviews

Filter Reviews

Review Time

Christopher Davies
Easy to use app and great interest rates

Easy to use App. Similar to Chase. Best interest rates available for savings. Also interest on current account so better than Chase. Only thing missing is cash back on purchases but that's not a problem. I think as at end of October 2025 it's the best account available in the UK

5
Date of experience: Oct 31, 2025
David Cartwright
Very quick and easy to set up The app…

Very quick and easy to set up The app works well and is simple.

5
Date of experience: Oct 31, 2025
Mems
Highly recommend!customer service

Amazing and efficient customer service. Highly recommend.

5
Date of experience: Oct 31, 2025
Roman
Finally something better than chase at…

Finally something better than chase at the beginning. The only negative side is there's no way of calling them. For now everything else seems to work perfectly.

4
Date of experience: Oct 31, 2025
Gavin Gallagher
Very impressed with Zopa.

Very impressed with Zopa.Great communication and easy application process.Easy to use app for managing your accounts too - makes for a great customer experience.

5
Date of experience: Oct 31, 2025
Hilary
Prompt efficient service at all times.

Prompt efficient service at all times.Credit card and personal loan accounts readily available for me to rebuild my credit history.

5
Date of experience: Oct 31, 2025
Graeme Lowery
This is a mixed review as Zopa do offer…

This is a mixed review as Zopa do offer some great products, however their app is seriously flawed. I've been using Zopa on and off for a while so as a result I have a few old savings accounts that still show in my app as "Closed". It would be helpful if these accounts could be removed but apparently they can't.However, what I find even more frustrating is that old linked external accounts can't be removed either. The is a menu option within the profile called simply "Linked accounts". This implies that by entering that option linked accounts can be edited but it seems not. In my case tapping on this option wants me to check my credit rating which is very odd and has nothing at all to do with linked accounts. I contacted Zopa by chat but sadly they were of very little help and didn't (or couldn't) explain why the menu item had nothing whatsoever to do with it's title.

2
Date of experience: Oct 31, 2025
victor soskin
It did what I wanted it to

It did what I wanted it to. No problems. No stress

5
Date of experience: Oct 31, 2025
TIMOTHY ALLEN
The service is very good

The service is very good, however you cannot pay cash into this bank account and if you use in a filling station you have to wait for return of payment instead of other mainstream banks who 9nly take from your account what you have used.

4
Date of experience: Oct 31, 2025
kelvin
Quick and Easy Loan

Quick and Easy Loan

5
Date of experience: Oct 31, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.

    Need some help with one of your products or would like to get hold of our team? Head to https://www.zopa.com/help to find everything you need.See more

  • language https://www.zopa.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More