zopa.com

4.6
4.6 Based on 798 reviews

We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest wit...

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Average Rating

4.6

/
5

798 Reviews

5 Star
85%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
9%

Filtered Reviews

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Review Time

M R Islam
Some features required

Biscuits account requires virtual cards, overdraft facility like other challenger banks. Customer should be able to request Credit card limit increase. Otherwise it’s very a good experience so far!

4
Date of experience: Aug 19, 2025
Marcus Smart
Great savings rate easy use and i would…

Great savings rate easy use and i would love a free holidsy on your bosses bonus thank you

5
Date of experience: Aug 19, 2025
Alison Byrnes
Very efficient and helpful

5
Date of experience: Aug 19, 2025
Modupe Onalaja
Loan process

The loan process was straightforward without any hassle. Money was paid into my account soon after the application was approved. The interest rate was not bad as well and better than what my bank would charge.

5
Date of experience: Aug 19, 2025
Marlene Davis
Home

Streight forward application made simple.

5
Date of experience: Aug 19, 2025
fiona
Great bank

Communication is always clear. rates are decent, and site navigation simple.

5
Date of experience: Aug 19, 2025
Roman Kisty
Easy to open

Easy to open, good modern app, good rates on savings.

5
Date of experience: Aug 19, 2025
Liviu Costica Stan
Accessible

Accessible, not wasting time,quick results Thanks

5
Date of experience: Aug 19, 2025
Char Johnson
Initially I got my car finance in 2021

Initially I got my car finance in 2021, everything has been smooth sailing and I had no complaints. However since my repayment finished in March 2025, I’ve never received a settlement letter/ closure letter. I’m trying to sell my car but Zopa has still got the HPI against the car. Which means I am unable to sell it. Getting the specialist team to untick a box and send a letter has been months! Honestly avoid! It’s such a simple task which no one can answer and give me a timeline on

1
Date of experience: Aug 18, 2025
Rafal Bacler
I can refer to everyone

I can refer to everyone! Quick answer you have or not loan. Never had problem with communication 5 stars loan company

5
Date of experience: Aug 18, 2025

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Business Details

  • We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.

    Need some help with one of your products or would like to get hold of our team? Head to https://www.zopa.com/help to find everything you need.See more

  • language https://www.zopa.com

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