1cover.com.au

3.4
3.4 Based on 109 reviews

1Cover is Australia’s leading specialist travel insurer with over 20 years of experience. Pioneering the online travel insurance market, we revolutionised how customers could purchase their travel insurance. We have protected millions of Australians and N...

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Average Rating

3.4

/
5

109 Reviews

5 Star
57%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
38%

Filtered Reviews

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Review Time

Charicraft72_YT
Tylah was very helpful on the chat as i…

Tylah was very helpful on the chat as i previously was given incorrect information. Responsive and acknowledged the issue

5
Date of experience: Jul 22, 2025
Merle Ross
Tino was helpful and easy to chat with

Tino was helpful and easy to chat with

5
Date of experience: Jul 21, 2025
Sebastian Price
Easy to deal with

My call handler, Maisie, was excellent and really helpful.

5
Date of experience: Jul 15, 2025
Gwendolen
I had the best experience with 1 cover

I had the best experience with 1 cover. They were very helpful and they even called to check how I was doing while I was sick on our holiday. They also reimbursed me for my additional expenses, received the payment within a week.

5
Date of experience: Jul 10, 2025
angrygil
Great experience at 1Cover

Great experience at 1Cover! My luggage was lost on the way to Italy and 1Cover paid for some essentials until my luggage arrived. They were very friendly and helpful all the way through the process.

5
Date of experience: Jul 01, 2025
Helene Price
Very reliable easy and quick to…

Very reliable easy and quick to respond. Will definitely use this company again :)

5
Date of experience: Jun 26, 2025
Mandy Bell
Have used them for many overseas trips…

Have used them for many overseas trips and recently were very sick in EuropeThe customer care and speed of refund was exceptionalHighly recommend

5
Date of experience: Jun 06, 2025
Great Service

I became ill 1 day before flying home from Hawaii, I had to a lot of money to change flights and accommodation, as per doctors advice not the travel.1Cover helped me with what reports and receipts i needed, and I received my claim back in full

5
Date of experience: May 31, 2025
Uriah Sanders
horrible!!

horrible!!! spent months to get documentation to be refused for no reason - horrible horrible horrible

1
Date of experience: May 13, 2025
Ginny
Is this a scam

Is this a scam? Collected money but no policy. Unable to contact.

1
Date of experience: May 08, 2025

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Business Details

  • 1Cover is Australia’s leading specialist travel insurer with over 20 years of experience. Pioneering the online travel insurance market, we revolutionised how customers could purchase their travel insurance. We have protected millions of Australians and New Zealanders during their travels, and we are proud to offer cover that you can count on.

    We specialise exclusively in travel insurance - it's all we do, and we do it well.

    See more

  • email info@1cover.com.au
  • language https://1cover.com.au

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