Review Time
This is a revised review following 1Training flagging my previous review was inflammatory. My wife paid for Prince2 in Feb 25 and after multiple complaints and escalations she was promised an exam code which never arrived, customer services provide the same excuses, system errors, volume of business etc… bottom line they do not answer the phone, they operate from a communal meeting rooms in Holborn - apparently, not listed on Companies House… customer services is appalling, there are far better training providers out there - who issue exam codes within a sensible timeframe. I also found their exact learning material on YouTube - open source and no subscription - so the £420 fee is for the exam code - which was only issued after resorting to reporting the company to our Bank who challenged the payment.They promise to resolve issues but don’t. An exam code was allegedly issued last Friday (since Feb 24) that is just not on… we have decided not to use this provider and will spend the refund on another provider.If you want no nonsense and good service avoid this company at all costs. The more you dig into this company online, the office address, LinkedIn and so on the more the red flags will become apparent. They have moved heaven and earth to remove negative reviews and we have evidence which I cannot share here.Just beware and very careful before parting with your money - I would never use this provider for training or qualification… they are simply not value for money or competent. I suspect all negative reviews are removed in the same manner - issue an exam code way beyond the 14 day promise and badger the reviewer to remove or edit their review.1Training we are beyond disappointed in your services and truly believed we were being scammed - we won’t use the exam code now so can’t confirm or deny if this is a scam or not!
I have been scammed, but luckily having contacted an investigative journalist, reported the scam to Action Fraud Police, Bank, Trustpilot, Linkedin, Twitter etc I have had my money retrieved via the Bank's Fraud Controls.This company has a number of trading names, however 1Training is not a registered company, for Trustpilot they only proved the ownership of the domain name (.org).Despite calling the scammers out their website is still trading but i sense this will be brought down following the actions and SLAs of the organisations above.DO NOT PART WITH YOUR MONEY - I paid over £420 for Prince2, I have now found the very same online course on Youtube... 1Training promise to supply an Exam Code within 14 days of purchase - and this code is never supplied, they then send you plenty of emails promising this and that but nothing actual gets resolved.So after some investigation - the company is not registered, Linkedin has 1 employee (search for yourself)... website has spelling errors throughout, displays other reputable companies that have no awareness of who 1Training are.Whatsapp for communications / chat bot whereby they fail to answer any of the queries above and keep banging on about being legit and exam code will be sent within 24 hours - yet it never comes, because they have pocketed your money and not been successful is obtaining a bonafide Exam Code from a real professional body - PeopleCert have never heard of this company.Head office is in Holborn, I visited it, its a meetings room place and again staff at the location have never heard of 1Training or have any record of them ever using their offices.There are lots of positive reviews here but I worry that the courses have been the same as mine - open source - and the exam codes have merely been purchased to satisfy a small number of complaints... or the exams themselves are open source - hence again people on here have never received a certificate.I could go on and on with what has been found out about this company - some if it is with the right organisation to track and bring these criminals to justice... their footprint is not very elaborate, but their scam is.DO YOUR OWN INVESTIGATIONS IF YOU DO NOT BELIEVE THIS REVIEW... YOU WILL QUICKLY SMELL A RAT AND DETERMINE ALL OF THE ABOVE FOR YOURSELVES AND MUCH MORE.MY ONLY AGENDA FOR THIS REVIEW IS TO STOP OTHERS LOSING MONEY AND TIME BELIEVING IN THIS SCAM!
They do not issue exam vouchersThey do not respond to emails, complaints. Can’t get them on the phone. Was told would have it guaranteed by the end of a week, did not receive. Multiple voicemails leftIf you to be certificated and accredited, use a different company. I have been waiting for months. I will be raising this with Axelos and PeopleCert. I will also be sending 1Training a 'Letter before Action' to go to the Small Claims Court.
I purchased the ITIL Foundation course and exam from 1Training several months ago and have yet to receive the exam docket necessary to sit for the exam. Despite multiple attempts to contact 1Training, they have not resolved the issue, and the course has now expired. Given that 1Training promotes itself as a reputable training provider, their failure to fulfill their obligations is misleading and has caused significant distress. I have already contacted ASA and People Cert with a formal complaint.
They do not respond to emails, complaints. Can’t get them on the phone.The purpose of most if not all of the training they offer is to get certified/ qualified.If you want a qualification or certification, be best to avoid this company as they do not issue exam vouchers. I have been waiting for 8 months. I am escalating my complaint through PeopleCert/ Axelos and hope that they lose their license to continue selling their courses.
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1Training offers the best of internationally recognised qualification to students in the UK and around the world. As a pioneer in online education in the United Kingdom, we are make superior learning methods available for students with flexibility, convenience and easy payment. Our students acquire the highest skills and expertise through a range of comprehensive courses that cover multiple fields and industries from Human Resource, Administration, Information Technology, Project Management, Accounting & Finance to Beauty Therapy, Yoga, Animal Care Business, Small Business and Life Skills. Our certifications are accredited and internationally recognised, and if students need to fast track their careers, we have the best courses to benefit you. We make studying affordable at 1Training and pride ourselves on providing our students with a high-quality education that will take you to great heights. See more
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