Review Time
I really wish I could give this company zero stars. Avoid them at all costs! They are a scam. First, they promised that my order would arrive in three days, but it took two weeks instead. When I received the item, it was defective, so I asked for a replacement. They agreed to send me a new one, but a month later, it still hasn’t arrived. When I checked in with them, they claimed it would be delivered soon and even provided someone else's tracking number to brush me off. I finally requested a full refund because this entire experience has been frustrating and it seems like my package is never coming. The only time the tracking information updates is when I mention a refund, which they are refusing to provide. This company is definitely a scam!
The product is great, but the program is even better, and the community is the best!! There is a wide variety of different plans and exercises to adjust for your own goals and equipment. Community support is phenomenal. The best I've ever seen!
The board is low quality for the price. I emailed customer service notifying of broken parts a few days after I received the board. They asked me to send pictures/video of issues and then did not respond after I sent them. When another piece of the board broke, I emailed them again. This time customer service responded saying it was outside the 30 day window and that I could buy and extended warranty for 49.99. ***I have only had this board for 2 months. I did give 1 star because I really liked the app with workouts and the community. I was able to work around not being able to split the sliders and did get some use out of the board. It was nice while it lasted but VERY LOW QUALITY for the money.
I’ve been wanting to try Pilates for years so I decided to take the plunge with the 28Pilates board. I absolutely love workouts. It’s only been a month and I can see a difference already. I love the various workouts and programs. The community feature is awesome because you get to connect with every day users for inspiration, assistance, and tips. The board is good but could definitely use some tweaking. I find that the board gets stuck when I move the pads past the folding seam line. It’s hard to maintain an even consistent flow because you have to apply a bit more pressure to get past the seam. Also, it would be nice to have foam padding on the hand grips. The plastic is very hard for your palms when doing pushups and it would be nice to have some cushion. I’ve had to stop using the hand grips for push ups and instead use my yoga blocks.
So after seeing so many ads of this 28 pilates in facebook, I was convinced to buy from them.I’ve just opened my package now and realized that it was incomplete. There was no waist trainer included and the recipe book did not arrive. Additionally, I was charged £39.99 for a subscription that I did not authorize. I haven’t even accessed the trial! I did not even know that there was going to be a subscription because it was not mentioned in the website and there was not even an option to opt out. This is quite sneaky and deceiving.This is a purchase review. I have not tried the board or the exercises yet. I have gotten in touch with customer service and based on their reply, I will edit this review.
Just finished 28 day and I loved it. You can combine as many workouts as you like. I combined, 90 day, 28 day and a 17 day. Definitely see changes quite quickly. I had an issue with my order and customer service sorted it quickly. I would say the board is a little cheap feeling and looking as it crunches when you stand on it. However, it seemed to hold up well so far. The only real issue I really have are the resistance band handels are a little uncomfortable.
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