Review Time
The sales reps and fitters were all very pleasant and polite. Came when they had arranged to come. very careful not to hit walls, particularly when going up or down stairs. Gave me time to vacuum carpet between removing the 'old' bed and putting in the 'new' one, which was very helpful. Talked us through operating the bed. All well done. Thank you.
I asked for cot sides to be put on my bed before delivery. No-one explained to my husband that I wouldn't be able to get out of bed and would need him to do it for me, meaning I was imprisoned in bed till morning. I rang and asked for them to be taken off, I was promised so money would ring the same day or that week. No-one called so I rang back and was told they were getting someone to ring me later that week, I have now been waiting for nearly three weeks since my last call to them and still nothing. Treat you fine till they get your money after that you just get ignored. Very bad service.
THE QUALITY OF THE PRODUCTS WE HAVE PURCHASED FROM Adjustamatic are excellent and the men who delivered the bed deserve a mention in that the access to the bedroom we were asking them to install is restricted stairway so much so that I doubted whether it was possible but no they managed making use of every mm of space
Purchase of two single beds from this company was probably one of the worst mistakes we have ever made in life! One bed has had no issues (although my wife uses this one and she is too afraid to use its functions in case it breaks) but in the two year warranty period we had 5 visits from 'technicians' (each time a different person) to try and sort out the faults with the other bed. Each time we were offerred a different 'cure' for the fault. The bed has a vibration function as well as head and foot lifting. From day one the mattress slid sideways off the frame overnight (now corrected by fitting brackets which make it difficult to turn the mattress). The 'clunking' noises made by the frame when moving in bed have finally stopped after tightening numerous bolts underneath. At one point we were told we had broken the frame by sitting on the side of the bed!) However I cannot use the vibration function as the bed feels like it is shaking itself apart. In fact I don't even use the lifting option any more because I am too afraid it will break again. The call out fee to look at a fault is just under £200 with a further charge after 20 minutes for each further 20 minutes. Whilst Adjustamatic do offer an extended warranty it was over £30 a month, not something we could afford. Further points are, the weight of the mattress makes it very difficult to turn, and the salesman promised we would get a visit after two years, this didn't happen. Much was made of a '20 year warranty' but it turns out this was only the mattress, not the electrics, frame or mechanics. So I have a bed that cost £4,500 which is no better than the £350 bed it replaced!
Very expensive cost me thousands and what you get dousent look much but douse the job. The leg rest broke within a month or so due to manufacturing fault the sales rep was a loverly person though and they are very professional and get rid of old furniture to make room which is a bonus...
I gave this score because was just looking for a bed and the agent who called was polite sincere in his product showed me the base coulors of head board then the mattress there was such a lot to go through wich got to say he made it easy very good explaining this and I have a bed wich my son said this is the last bed mum gone through bed and thought yes this is the one haven’t had it a year gave it away donut know how many beds I have had but I found the right one now forever thank you for your agent who called never felt so comfortable with a strange person never went to far like some do to sell the product thank you two men brought my bed assembled it so happy I don’t want to get up out of bed in the morning Mrs Sandra Oliver
The lady who came out to speak to me before I ordered was brilliant, when the bed was delivered both delivery men were friendly, helpful and respectful of my property. They carried everything upstairs and fit the bed up then explained everything to me in detail.The bed is so comfortable and is a god send. I was barely sleeping and since receiving my bed I am sleeping a lot better
Claim your business profile now and gain access to all features and respond to customer reviews.
At Adjustamatic, we have been proudly manufacturing high-quality adjustable beds and riser recliner chairs in the UK for over 60 years. With a commitment to craftsmanship and innovation, we hand-make each product in our UK-based factory using only the finest materials to ensure superior comfort, durability, and support.
What truly sets us apart is our exclusive NHC Cyclo-Therapy® technology; a medically proven system that helps ease aches and pains, improve circulation, and promote relaxation. This unique feature can be built into our adjustable beds and riser recliner chairs, providing therapeutic benefits that can enhance overall well-being.
Being a UK manufacturer allows us to maintain exceptional quality control while offering a bespoke service to tailor products to individual needs, whether it’s sizing, fabric choices, or additional comfort features. Our mission is to help people live more comfortably and independently with products designed to support mobility, relieve discomfort, and improve sleep quality.
With six decades of experience and a strong reputation for excellence, Adjustamatic remains a trusted name in the industry, delivering British craftsmanship, innovative technology, and outstanding customer care. Experience the ultimate in comfort and support with Adjustamatic’s range of adjustable beds and riser recliner chairs. Find out more on our website.See more
jerusalemsandals.com
turtlemat.co.uk
louverlyshutters.co.uk
mygreenlighting.co.uk
davincilock.com
thatcooliving.com
bathselect.com
firtree.ie
happyhomefurnishers.com
bobochicparis.com