ajax.systems

4.7
4.7 Based on 910 reviews

Ajax alarm system — The most awarded wireless security system in Europe...

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Average Rating

4.7

/
5

910 Reviews

5 Star
85%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
3%

Filtered Reviews

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Review Time

Yenflux
Outstanding and fast replies

I am about to buy the Ajax security system set, and just before doing that I had a technical question I wasn't able to find answer online. The support agent via Telegram responded very quickly and provided details. I can only recommend their product!

5
Date of experience: Jul 17, 2025
Thelma Brown
light to the control

I would add a light to the control panel so you can see if the system is on, even without a phone. Otherwise, everything is fine.

5
Date of experience: Jul 16, 2025
Whitney R.
We just done installing a system here…

We just done installing a system here in Nosy Be Madagascar. First time we using Ajax products, normally we use Made in Italy system. I have to say that Ajax products are really on the top of the quality border. We like. We will propose to our customers.

5
Date of experience: Jul 16, 2025
Kimberly Brown
Great products with great features

Great products with great features. Technical support is great can be difficult at times due to the fact you can only reach technical support via email and sometimes it takes days to get a response or quite a bit of time when with the client.

4
Date of experience: Jul 15, 2025
Gabe Sanders
Professionality

I have had an issue, which I could not resolve on my own. After a few language issues understanding IT terms, the problem was solved by the customer service within 60 seconds. How is that amazing? Great support.

5
Date of experience: Jul 15, 2025
Lazard_
Excellent system!

Excellent system! I'm using it from about six months and found it very reliable, easy to use, without defaults and regularly updated. I'm feeling much more secure after its installation.

5
Date of experience: Jul 15, 2025
BW16
Extremely fast response and very…

Extremely fast response and very helpful in resolving my issue.

5
Date of experience: Jul 14, 2025
Kelsey
Amazing customer service

Amazing customer service. I've had my alarm for around 3 years and never had any issues and found it incredibly reliable. I had a small issue today which was resolved by the customer service SO quickly and professionally. Thankyou :)

5
Date of experience: Jul 14, 2025
Terry Harris
Zero support

HiI am having problems with my system which was installed three years ago. The supplier did not tell me there was zero support. A technician came out once who was useless. I need a technician who understands the system.

1
Date of experience: Jul 14, 2025
Palmer Harris
Great system and support

Great system and support, emailed on a Saturday at 10am and got a reply at 10.09am

5
Date of experience: Jul 12, 2025

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